Live chat

Sales Operations Director, Marketing Science

Facebook - Menlo Park, CA

Sales Operations Director, Marketing Science


Menlo Park



Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.


The Sales Operations Director will manage a team of four sales ops team members while working cross-functionally with several groups at Facebook (including sales, finance, business operations, and business intelligence). The objective of this role is to establish the sales operations function for Marketing Science. This includes building a team that is effectively structured to provide support across the various parts of the Marketing Science Org and delivering against three core functions: 1) Core operations (e.g. planning, metrics, and rhythm of business 2) Strategic initiatives to improve efficiency 3) Organizational enablement through reporting and tools. Sample projects include sizing a new business opportunity, driving organizational design conversation, and establishing KPIs for the Marketing Science organization. The ideal leader is familiar with the digital advertising industry and has a proven record of driving strategic business decisions by using clear frameworks, deploying excellent communication tactics, and producing deep analyses as the foundation upon which recommendations are built. Additionally, this leader must be passionate about Facebook and be an inspiring leader/manager who can quickly build relationships with people of varying personality types. This is a full-time position and is located in our Menlo Park office.

Required Skills:

Strategic Planning:

Support sales teams on medium/long-term planning including business potential, resourcing and org design

Identify, scope and drive critical projects and initiatives for Global Sales teams, partnering with cross-functional teams across the organization

Operations and Analytics:

Project manage improvements to Sales team processes to drive higher efficiencies using a data-driven approach

Lead analysis on business performance to drive operational changes. Familiarity with basic statistical analysis and modeling required to help assess marketing science effectiveness

Drive operational reviews and rhythm of the business, leading business analysis including revenue, customer and market analysis


Build and manage a high performing sales operations team

Partner with senior management on key business and operational activities

Develop strong collaborative relationships with key stakeholders across the company and represent the function in cross-functional teams

Minimum Qualifications:


16 years of work experience in Management Strategy Consulting or Sales Planning & Operations, or 14 years with MBA/Master's degree

Demonstrated problem solving ability with experience providing business insights and recommendations from data sets

Demonstrated ability to explain concepts to audiences

Excel skills

Prior people management experience

Experience influencing individuals at the C-Suite or Executive level and driving strategic business decisions

Preferred Qualifications:

MBA or graduate degree in an analytical field

Prior experience with online advertising

Experience working with or in support of many different business units

Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment

Experience working with or in support of diverse communities



Equal Opportunity:

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at 1 650-308-7837.

Apply Now


Facebook Jobs

Apply Now


8 days


Apply Now

Please review all application instructions before applying.

Location: Menlo Park, CA

Company Profile:
Founded in 2004, Facebook’s mission is to make the world more open and connected. People use Facebook to stay connected with friends and family, to discover what’s going on in the world, and to share and express what matters to them