Live chat
Ryder System, Inc.

Sales Coordinator

Ryder System, Inc. - Cleveland, OH

Position Description
As part of the Ryder team the Sales Coordinator will handle a variety of tasks. The Sales account coordinator will support members of Ryder's outside sales team through administrative functions. Great opportunity for a recent grad looking to get into sales with a Fortune 500 company!

High School Degree or general equivalency diploma required
Advanced level skills in MS Word such as keyboard short cuts, creating macros, merges, templates, and working with images and text
Advanced level skills in MS Excel such as working with formulas, data tables, pivot Charts, graphs, data management and analysis


Knowledge of vehicle specifications, and cost sheet and proposal preparation strongly preferred
Excellent communication skills, both written and verbal
Detail oriented with good follow-up skills and customer focused
Knowledge of RIDE, CATS, SAM, FIS, Options, VP97, RMDS, Maintenance Info Center, and SOM strongly preferred
2 years of Ryder experience preferred

Responsibilities for this position include but are not limited to:

Preparation of Proposals - Create/Maintain proposal template and proposal content database
Coordinate with sales person to determine most appropriate proposal, format, and content
Prepare proposal and forward when needed - soft and/or hard copies
Creation of cost sheet via options (approximately 50 - 75% of all cost sheets) Obtain from sales person all appropriate equipment specifications, application, services, tax, lease structure information, EVA and margin parameters
Create cost sheet and forward
Make adjustments as necessary
Creation of Customer Care Plans Obtain all relevant information from sales person
Populate CCR documents. Forward to all appropriate personnel
Schedule Annual Customer Reviews Maintain working calendar for each CDM/BDM
Maintain customer contact database for each CDM/BDM
Utilizing calendar and coordinating with the sales person and customer schedule annual reviews
Prepare review binders. Research accounts for sales force when extensions / addition/ replacement / annual review is due
Check on RCRC history, mileage, fuel, shop records, rental records, etc. VCNs / Vehicle Tracking - make sure VCNs are cut and go through using VA Daily Report
Request proper files from 'transfer from' location
Send files to 'transfer to' location
Ensure proper tag and registration is ordered
Follow up with shops on necessary in / out-service work
Create and maintain customer orientation schedule and New Customer Orientation Report (RIDE)
Maintain Lost Business - Estimated Report (RIDE) Monitor new account transitions to ensure transition (and related record reassignments) on a timely basis
Monitor CSI Closed Loop process to ensure timely submission of Closed Loop Action Plans
Update shops on upcoming CSI surveys
Monitor updates of the 18 Month Term Out Report (RIDE) to ensure current status and action plans

 Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

93 days 3 hours ago

Ryder System, Inc.


Sales Coordinator Ryder System, Inc. - Cleveland, OH, United States


Location: Cleveland, OH

Company Profile:
Ryder System, Inc. is a leading provider of commercial transportation, logistics, and supply chain management solutions, serving customers throughout North America, Europe and Asia. Over the past 80 years, Ryder has earned a reputation for delivering solutions that ease complexity and increase efficiency for companies of all sizes. An industry-leading FORTUNE® 500 company, Ryder’s products and services encompass everything from fleet management to large-scale supply chain solutions and turnkey transportation solutions, making commerce flow more efficiently, reliably, and safely for everyone. Ryder Fleet Management Solutions (FMS) provides leasing, truck rentals, used vehicle sales, maintenance, fuel and safety services to help customers deliver top-line service with bottom-line savings and one-stop simplicity. Ryder Supply Chain Solutions (SCS) manages the flow of goods from the acquisition of raw materials to the delivery of finished products. Ryder Dedicated provides turnkey transportation solutions that combine vehicles, drivers, routing and scheduling to help businesses run lean, stay safe and increase agility.