Live chat
Comcast

Sales Consultant, Part-time

Comcast - Savannah, GA

Sales Consultant, Part-time

in

Savannah

Georgia

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Xfinity Retail Store Summary:

Our XFINITY Retail Stores represents a significant sales and service channel in the company serving over 30 million customers every year. Join us as we continue to evolve into a world-class national retailer, bringing together immersive in-store sales and service experiences. Our stores have always been a place where customers could find a friendly expert to help with routine service. Now we are so much more! Our stores have become a place where customers can experience our products and services in convenient locations. Additionally, customers can purchase the latest consumer electronics products that enhance home entertainment, home connectivity and their mobile experiences

Position Summary

Being the face of XFINITY, our Retail Sales & Service Consultants are responsible for assisting customers with all aspects sales and service ensuring an excellent customer experience. Using your knowledge, tools & technology along with a passion and desire to help; you will customize a unique solution to each customer.

Product & service offerings include:

XFINITY TV

XFINITY Internet

XFINITY Voice

XFINITY Home

XFINITY Mobile

Core Responsibilities

- Provide superior customer service with all customer interactions.

- Deep understanding of XFINITY products and services; effectively inform and educate customers.

- Provide product demonstrations to illustrate to customers how XFINITY products and services improve the customers' lives.

- Understand XFINITY products capabilities and how they outperform the competition.

- Evaluate customer's potential product needs and tailor XFINITY solution to meet customer video, data, voice, connected home and Comcast mobile requirements.

- Position devices, mobile devices and 3rdparty accessories as part of core product offering.

- Set high standard by meeting or exceeding sales & customer satisfaction goals.

- Support store operations including inventory, equipment transactions and payment activity.

- Thrive in a fast paced, high-energy, rapidly changing environment.

- Responsible for immersive customer onboarding experience ensuring the customer fully understands how to use XFINITY products and services including XFINITY Apps.

- Complies with all operational policies and procedures and Comcast code of conduct

- Completes all courses in the training curriculum.

- Must be able to work a flexible schedule that includes evenings, weekends and certain holidays. May be asked to work in alternate XFINITY Stores outside of home base store. Regular, consistent and punctual attendance.

- Requires travel throughout the store to greet and direct customers, perform product demo at various stations.

- Drop-off and pick-up equipment for customers back of house.

- Other duties and responsibilities as assigned.

Key Qualifications

- High School Degree or Equivalent

- Generally requires 1-3 years related experience; prefer consumer electronics/wireless retail sales experience

- Must enjoy interacting with people

- Committed to providing world class customer experience

- Warm & engaging-ability to develop rapport quickly

- Positive, I can help you with that attitude

- Genuinely curious about customer needs

- Solution orientated

- Strong communication skills

- Consultative selling approach

- Passion for technology

- Desire to learn

- Ability to excel in dynamic environment

Comcast is an EOE/Veterans/Disabled/LGBT employer

8 days 22 hours ago

Comcast

apply

Sales Consultant, Part-time Comcast - Savannah, GA, United States

   

Location: Savannah, GA

Company Profile:
Comcast Corporation operates as a media and technology company worldwide. It operates through Cable Communications, Cable Networks, Broadcast Television, Filmed Entertainment, and Theme Parks segments. The Cable Communications segment offers video, high-speed Internet, and voice services to residential and business customers under the XFINITY brand name. This segment also provides business services, such as cellular backhaul services to mobile network operators; Ethernet network services; and online advertising services. The Cable Networks segment operates national cable networks, which provide entertainment, news and information, and sports content; regional sports and news networks; international channels; and cable television production operations, as well as owns digital media properties. The Broadcast Television segment operates NBC and Telemundo broadcast networks, NBC and Telemundo owned local broadcast television stations, and broadcast television production operations, as well as owns digital media properties. The Filmed Entertainment segment produces, acquires, markets, and distributes live-action and animated filmed entertainment under the Universal Pictures, Focus Features, and Illumination names. This segment also develops, produces, and licenses stage plays, as well as owns digital media properties. The Theme Parks segment operates theme parks; studios; Island of adventures; and a dining, retail, and entertainment complex. Comcast Corporation was founded in 1963 and is headquartered in Philadelphia, Pennsylvania.