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PetSmart Store Support Group, Inc.

Safety Manager

PetSmart Store Support Group, Inc. - Groveport, OH

Safety Manager

The Safety Manager is responsible for effectively delivering solid operations and favorable KPI performance across Assets Protection, Human Safety and Investigations in an assigned area of responsibility, in partnership with the field leadership and home office team. The role of the Safety Manager also includes functionally supporting crisis management, investigations and accuracy for assigned Distribution Center. This position is also accountable for achieving results and driving the success of company strategies by living our company vision, mission, and values.


Exceptional organizational and business communication skills, written and verbal

Proven ability as a Business Partner to influence leaders and stakeholders to achieve results

Effective management experience and leadership skills (multi-unit)

Exceptional investigative and interviewing skills

Solid knowledge and understanding of distribution center loss prevention & safety industry, activities and programs

Strong problem solving skills

Proficient knowledge and understanding of all applicable analytical reporting

Solid knowledge and understanding of Office-based computer applications (e.g., Word, Excel, PowerPoint, etc.)

Fundamental knowledge of FEMA, First Responder and Emergency Response Management (Business Continuity)

Demonstrates success working autonomously in a field-based/remote position as well as partnering cross-functionally to achieve results through teamwork


Acts as the primary Loss Prevention and Safety Manager for assigned distribution center

Provides front-line support to DC Leadership in the administration of Loss Prevention and Safety incident reduction programs

Leads a team of quality assurance associates driven to audit accuracy and donation program

Conducts education where needed to reduce injuries and margin impact of shrink in the areas of: human safety and inventory management.

Works with outside agencies (e.g., federal, state and local law enforcement, etc.), as necessary

Conducts, initiates and responds to Loss Prevention investigations into potential loss or violations of Company policy

Conducts Shrink and Safety compliance reviews and provides appropriate operational support/follow-up to ensure opportunities for improvement are identified and corrected

Provides recommendations and coordinates implementation of policies and procedures to ensure consistent execution of Loss Prevention and Safety programs

Analyzes Loss Prevention and safety trends and takes action based on findings with support of their Senior Regional Loss prevention and safety manager.

Performs special projects at the direction of the applicable Senior Regional Loss Prevention and Safety Manager and/or the Director, Loss Prevention and Safety


Associate or Bachelor Degree in Criminal Justice, Business Administration or an appropriate field of study is preferred.

Minimum of three years Loss Prevention and Safety (or related) experience is preferred.


ASP/CSP or OHST certification a plus

Interview and Interrogation Techniques Certification (e.g., Wicklander-Zulawski, Reid, etc.) is preferred. CFI (Certified Forensic Interviewer) certification desirable.

19 days 5 hours ago

PetSmart Store Support Group, Inc.


Safety Manager PetSmart Store Support Group, Inc. - Groveport, OH, United States


Location: Groveport, OH

Company Profile:
PetSmart, Inc., together with its subsidiaries, operates as a specialty retailer of products, services, and solutions for pets in the United States, Puerto Rico, and Canada. The company offers consumables, such as pet food, treats, and litter; and hardgoods, which include pet supplies and other goods comprising collars, leashes, health care supplies, grooming and beauty aids, toys, apparel, and pet beds and carriers, as well as aquariums and habitats, accessories, décor, and filters for fish, birds, reptiles, and other small pets. It also provides fresh-water fish, small birds, reptiles, and small pets; and pet services, such as dog training, pet grooming, and pet adoption services. The company also offers pet food and pet products through an e-commerce site, PetSmart, Inc. was founded in 1986 and is based in Phoenix, Arizona.