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NRG Energy, Inc.

SALES SUPPORT SUPERVISOR

NRG Energy, Inc. - Buffalo, NY

NRG is leading a customer-driven change in the U.S. energy industry by delivering cleaner and smarter energy choices, while building on the strength of the nation's largest and most diverse competitive power portfolio. A Fortune 200 company, we create value through reliable and efficient conventional generation while driving innovation in solar and renewable power, electric vehicle ecosystems, carbon capture technology and customer-centric energy solutions. Our retail electricity providers serve almost 3 million residential and commercial customers throughout the country. More information is available at www.nrg.com. Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.

 

Role and Responsibilities

 

The NRG DER Sales Support Supervisor will spearhead sales support efforts for the NRG DER Team. The Sales Support Supervisor is responsible for ensuring leads/meetings and conference calls are scheduled, documented, and followed-up with as needed. This position will also be responsible for ensuring that members of the sales support group have up to date training materials and have the proper tools to succeed and become self-sufficient within the position. They are also responsible for providing traditional sales support functions as needed (creating savings proposals, gathering performance reports, and data reconciliation/analysis). The Sales Support Supervisor reports directly to the Manager of Energy Services.

 

*Administration of the ACT! Database *Report findings from tracking to management *Assist in tracking and implementation of sales commissions and training *Provide traditional Sales Support and Analyst functions *Prospect and complete various research-related projects *Maintain and distribute weekly sales/DER reports *Funnel and assign incoming leads for complex services and offerings outside of the normal products *Prioritize tasks and projects for lead generation/improvement *Manage the sales support team *Oversee administrative duties, including but not limited to: creation and distribution of revenue projections, daily/weekly/monthly/yearly sales performance reports, tracking of sales statistics, and creating customer contracts accurately and timely. *Oversee the day to day operations of the Utility Bill Management service *Interface between multiple departments regarding the sales process and analysis for distributed energy resources *Point person for RFP's, RFQ's, and customer proposals *Management of RFP Bidding Directories *Creation of customer-facing presentations

Job Knowledge, Skills, and Abilities

 

*Must have excellent written and verbal communication in order to communicate with customers and across all departments. *Must be able to balance multiple projects and efficiently meet deadlines. *Proficient in Microsoft Office: Excel, Outlook, Word *General knowledge of utility billing and retail electricity and natural gas supply *Ability to use internet tools for research purposes *Ability to work well in an individual and in a team environment *Proactive in learning new information *Ability to coordinate with customers and suppliers *Manage complex issues to find solutions *Work independently to achieve project goals *Work within NRG to find correct contacts and make sure we meet deliverables *Strong ability to perform sales is preferred

Minimum Requirements       

           

*Bachelors Degree in Business Administration or a related field  *A minimum of 3 years of experience working in an office environment. *Experience working with Microsoft Office suite *Minimum of Intermediate level of Excel knowledge

Preferred Qualifications

 

*Previous experience working in the Energy industry *Previous experience working in a management role *Previous experience with data collection and utility billing 

Additional Knowledge, Skills and Abilities

 

*Ability to work well under pressure, remaining focused and calm in the face of distractions *Excellent communications skills including written, verbal and motivational *Ability and willingness to lead and train subordinates to fully realize maximum team potential

 

 

NRG Energy is committed to a drug and alcohol free workplace.  To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Human Resources

11 days 14 hours ago

NRG Energy, Inc.

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SALES SUPPORT SUPERVISOR NRG Energy, Inc. - Buffalo, NY, United States

   

Location: Buffalo, NY

Company Profile:
NRG is a Fortune 500 and S&P 500 Company is one of the country’s largest power generation and retail electricity businesses. Our power plants provide about 47,000 megawatts of generation capacity and our retail and thermal subsidiaries serve more than 2 million customers in 16 states. In addition to our generation assets, we own and operate the following subsidiary companies