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Macy's, Inc

Retail Support - Receiving Team Lead, Part Time: Solomon Pond

Macy's, Inc - Marlborough, MA

Retail Support - Receiving Team Lead, Part Time: Solomon Pond','71168989','!*!

Job Overview:

The Receiving Team Lead is responsible for supervising a team of associates in all functions related to the receipt and processing of merchandise entering and leaving the building as well as the upkeep of merchandise within the store and maintaining the stockroom. The associate is also responsible for fulfillment and performing other duties as necessary.

Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.  Details on Macy's schedule options are available during the interview process.

Essential Functions:

Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy’s tablet app

Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own

Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.

Provide an exceptional customer experience by ensuring the customer is always the priority

Oversee receiving team in the general shipment process

Ensure that all receiving activities are in accordance with productivity standards timelines

Clearly communicate all policies, procedures, and standards so that they are understood and followed by associates

Complete operational tasks such as trash and hanger collection

Assist the Merchandise Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets

Oversee replenishment of stock onto the sales floor

Plan and implement the inventory process

Plan and implement the markdown process

Oversee customer carryout and special deliveries

Participate in and oversee stockroom maintenance, organization, and housekeeping

Manage the processing of damages, transfers, and return to vendor merchandise

Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment

Maintain department recovery standards; including fitting room go backs to standard, if applicable

Follow shortage programs and procedures as they pertain to the receiving function

Attend to customer service needs in a friendly and helpful manner when approached

Be sensitive to store’s needs and flex into other non-selling areas as needed

Assign special projects as needed

Perform other duties as necessary

Follows shortage programs and procedures

Perform these functions in an efficient manner, as directed by the Supervisor

Regular, dependable attendance and punctuality



• High School Diploma or equivalent. 

• Minimum of one to three years experience in a supervisory position.     

Communication Skills:

• Excellent written and verbal communication skills.  Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

Mathematical Skills:

• Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Reasoning Ability:

• Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

• This position involves constant moving and standing.  Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs.  May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.  May involve reaching above eye level.

• Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills:

• Ability to delegate tasks to team members. Ability to collaborate and function as a member of a team.  Must possess a strong sense of urgency.

• Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.


This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.','','United States-Massachusetts-Marlborough','Receiving and Merchandising','Retail Support - Receiving Team Lead, Part Time: Solomon Pond

13 days 10 hours ago

Macy's, Inc


Retail Support - Receiving Team Lead, Part Time: Solomon Pond Macy's, Inc - Marlborough, MA, United States


Location: Marlborough, MA

Company Profile:
Macy’s, Inc. is one of the nation’s premier retailers, with fiscal 2012 sales of $27.7 billion. The company operates the Macy’s and Bloomingdale’s brands with about 840 department stores in 45 states, the District of Columbia, Guam and Puerto Rico, and the and websites. The company also operates 13 Bloomingdale’s Outlet stores.