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Charter Spectrum

Research Manager - Media

Charter Spectrum - Pittsford, NY

Spectrum Reach is the advertising sales division of Charter Communications, Inc. The company offers custom solutions for the modern media landscape utilizing national cable networks, internet advertising and promotional events supported by marketing, research and award-winning creative services. Spectrum Reach applies insightful research to understand consumer behavior and build targeted, multi-screen media plans personalized for each customer.With offices in 41 states and 147 markets, Spectrum Reach covers over 27 million households throughout the country. From traditional commercial advertising to exciting new possibilities in interactive media and multi-screen solutions, Spectrum Reach’s consultative team brings advertisers effective, efficient ways to turn our audiences into their customers.JOB SUMMARYThe Manager of Research has dedicated Research responsibility at the market level within a Region of Spectrum Reach. The Manager generally oversees a small research team and is directly aligned with local sales leaders (LSMs and Directors of Sales), to uncover and develop sound and strategic research initiatives to grow revenue for Spectrum Reach. As the Research expert and partner for the Sales Leaders in a market or adjacent markets, the Manager must oversee a small team of Research professionals. In performing their role, the Manager participates in hiring, training and developing research team members under the general direction of the Sr. Manager responsible for the division. This position will need to have expert knowledge of various advanced Research toolsMAJOR DUTIES AND RESPONSIBILITIESWill oversee the field research teams in the NY DMA as well as other Spectrum Reach markets across New England and New York State.Will oversee 3-5 people across the regions and will require the manager to spend 25%-35% of their time meeting with sales leaders, research staff and other support functions across all the markets.The primary focus of the Research Manager is to implement the delivery of research insights and best practices for Market Sales Leaders.Accountable for the overall performance of the Research products and information used by the Marketing and Sales Support teams in the region. Implements the approach and strategy for media research in the region under the direction of the Director of Research and Senior Manager. Will be responsible for category, media and competitive research for assigned markets/regions.Provides direction to the team with regards to the development of customized research solutions for Key client specific presentations to help aid sales calls.Manages department campaign analytics (i.e. analytics showing the performance of a client post sale),Shares best practices with peers around the usage of secondary market research databases in order to assist Sales Leaders and Sales Staff in analysis of competitive media, industry trends, and market intelligence.Collaborates with Digital Sales leaders to deliver meaningful analytics and optimization recommendations to clients/agencies.Responsible for the development and staffing of regional team members. REQUIRED QUALIFICATIONS3- 5 years of integrated marketing, Agency, Media and/or Ad Sales is highly preferred.Demonstrated expertise of research databases, tools and applications, including (but not limited to) Nielsen, Scarborough, MRI, Kantar, BIA/Kelsey, eMarketer and comScore.Demonstrated experience in digital marketing; understanding of online campaign development, metrics and optimization strategies.Experience with and proven ability to manage others and provide coaching and direction (including selection, training and developing, performance coaching, etc.).Talent for leading remotely and developing relationships through virtual communications.Outstanding verbal, written and interpersonal communications with overarching skill to translate data, information and research into powerful points of view—ability to craft and tell a compelling story.Knowledge of cable television, digital products, and advanced advertising products.Strong working knowledge of MS Office Suite.High level of project planning, development and implementation.Ability to organize workflow and to follow through on multiple tasks.EducationA minimum of a Bachelor’s degree in Marketing, Business or a related field is preferred. Or equivalent work experience.

5 days 4 hours ago

Charter Spectrum


Research Manager - Media Charter Spectrum - Pittsford, NY, United States


Location: Pittsford, NY

Company Profile:
Charter, founded in 1993, created a customer service-oriented company that has grown and evolved on many levels over the past two decades. Charter's growth was achieved through acquisitions of cable properties and the subsequent increase of customers in those communities, as well as development and launch of new products and services. Charter became a publicly-traded company on NASDAQ in 1999 and has been a Fortune 500 company since 2001