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Ryder System, Inc.

Rental Account Manager

Ryder System, Inc. - Auburn, MA

Position Description
The Rental Account Manager position is directly involved with the sales/marketing of rental product line, account growth, retention and customer satisfaction. Duties of this position include focusing on procuring new rental accounts, long-term rental business and contractual lead generation for the lease product line.

Bachelor's degree or five years of job related experience is required
Minimum of 1 (one) year sales experience or equivalent sales training


Three years of sales experience preferred
One year of industry experience preferred
Must possess excellent written and verbal communication skills
Good customer service skills
High energy, self motivated, self directed person with the ability to multi-task and thrive in a fact paced environment
Commitment to good ethical business practices; portray professionalism in business atmosphere


Sales & Marketing Handle sales processes and obtain quota for assigned territory
Responsible for co-developing and executing the marketing plan
Responsible for generating rental, lease and used vehicle sales leads
Responsible for coordinating and assigning Telemarketing activities for RSR/MT's
Develop leads through telephone solicitation and customer visits
Assess customer's needs and develop proposals through the use of product knowledge and Ryder training and development
Coordinate Bi-Monthly Blitzes, and follow-up activities
Grow Ryder market share by successfully executing the sales and marketing initiatives
Operations & Asset Mgmt Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
Accountable for coordinating, and scheduling long term rental customers for service of units
Customer Accountable for coordinating with maintenance, asset mgmt, sales, & marketing to ensure customer satisfaction
Ensure quality service is provided by effectively handling customer complaints, and staying abreast of customer needs and long term customer opportunities
Retain customers in a price competitive marketplace
Drive profitable revenue growth by maintaining and expanding relationships with existing customer base
Communication Build constructive and effective relationships with both internal and external customers
Clearly articulate Ryder's product and service offerings
Work collaboratively with contractual lease person and adhere to the Mentorship Document

 Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

24 days 8 hours ago

Ryder System, Inc.


Rental Account Manager Ryder System, Inc. - Auburn, MA, United States


Location: Auburn, MA

Company Profile:
Ryder System, Inc. is a leading provider of commercial transportation, logistics, and supply chain management solutions, serving customers throughout North America, Europe and Asia. Over the past 80 years, Ryder has earned a reputation for delivering solutions that ease complexity and increase efficiency for companies of all sizes. An industry-leading FORTUNE® 500 company, Ryder’s products and services encompass everything from fleet management to large-scale supply chain solutions and turnkey transportation solutions, making commerce flow more efficiently, reliably, and safely for everyone. Ryder Fleet Management Solutions (FMS) provides leasing, truck rentals, used vehicle sales, maintenance, fuel and safety services to help customers deliver top-line service with bottom-line savings and one-stop simplicity. Ryder Supply Chain Solutions (SCS) manages the flow of goods from the acquisition of raw materials to the delivery of finished products. Ryder Dedicated provides turnkey transportation solutions that combine vehicles, drivers, routing and scheduling to help businesses run lean, stay safe and increase agility.