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Metropolitan Life Insurance Company - MetLife

Regional Director, Group Benefits Regional Markets - Chicago

Metropolitan Life Insurance Company - MetLife - Chicago, IL

  Job Location:  Chicago, IL

  Role Value Proposition

The Group Benefits organization is responsible for the strategic direction, growth and management of MetLife's industry leading U.S. employee benefits business. Our sales force works directly with customers or through brokers, exchanges, and other third parties to distribute our broad range of Group Life, Dental, Vision, Group Disability, Global Services, Total Absence Management, Group Property & Casualty, Accident, Hospital Indemnity, Critical Illness and Legal Plan products and services. Group Benefits sells a broad portfolio of insurance solutions to employers and other eligible groups helping to make MetLife the largest provider of group employee benefits in the United States.

The Regional Director (RD) will be responsible for sales management within an assigned region for MetLife’s Group, Benefits Sales organization.  They will be responsible for a portfolio of 22 products and to maintain a high level of product acumen as the portfolio evolves/grows. They must maintain a strong in-market presence and build a robust customer relationship with the broker/consultant community.  The leader develops and grows a sales team that distributes MetLife products directly to employers (100-5,000 lives) and/or through brokers and consultants. The overall objective of the RD is to build and lead a diverse, highly productive sales team that increases both top and bottom line growth of the business.

  Key Responsibilities:

Achieve all sales and growth initiatives for MetLife within his/her region, working closely with the sales team and their brokers and customers along with internal partners

Recruit, develop and lead a results-oriented, diverse sales team, setting objectives for each individual and helping him/her to develop and execute on sales strategies to meet/exceed their goals

Identify, prioritize and help manage key relationships with targeted customers and/or brokers to create measurable business results

Develop and groom pipeline management within his/her sales team to deliver sales projections to senior leadership

Create a motivating and engaging environment that supports diversity of thought and innovation within the team

Support and oversee negotiations with product and underwriting partners to achieve sales growth while meeting persistency and margin expectations

Proactively partner with other Regional Directors and operations partners (including but not limited to product, service and underwriting) to coordinate and support all applicable product, marketing, client service, etc. initiatives

Serve as an effective leader ensuring that goals are aligned with the rest of the organization, and ongoing training and development initiatives become a key focus for the sales team 

Essential Business Experience and Technical Skills:

10 years of successful sales experience within Insurance Brokerage Firms and deep understanding of the Midwest Market, specifically Chicago and Wisconsin

Historical success generating top and bottom line growth

Ability to drive change, challenge thinking and encourage innovation

Demonstrated success in developing sales people, fostering innovation and building a team

Proven ability to manage and adapt to change

Strong background in sales management and or leadership within respected competitors in the insurance industry where he/she developed and executed a successful business strategy that led to new 

Must have a player-coach profile with demonstrated excellence in inspiring, supporting and leading a successful sales group

High standards of ethics, integrity and trustworthiness

Articulate; excellent presentation and communication skills

Results oriented with the ability to overachieve business objectives

An effective team member; highly collaborative, ability to flex style when necessary.

Broad thinking business acumen, highly analytical, works well with data and information to draw appropriate conclusions

Strong management and human relations skills in a style that exhibits maturity, leadership, sensitivity and teamwork

The ability to work effectively in a large company environment

Strong written and verbal skills

Values diversity of thought

FINRA Series 6, 63 and 26 registrations along with appropriate state licenses including Life, Accident & Health along with Property & Casualty must be obtained (MetLife will support attainment of licenses)

Leadership Competencies:

Motivates People

– Gains people commitment to achieve business objectives through clear communication of the MetLife vision and flexing leadership styles to inspire high performance.

Thinks Strategically

– Set direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs.

Creates Partnerships

– Authentically build trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.

Seizes Opportunity

– Seek new opportunities and ways to create balanced business growth while improving operational capabilities.

Grows Talent

- Inclusively and pro-actively develop talent, empower individuals and manages diverse teams to drive engagement and performance.

Focuses on Customers

– Broker focused and Broker centricity, ensure focus on creating great customer and broker experiences.

Drives Results

- Set aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.

Models Values

– Creates a culture that promotes the MetLife values and standards through role modeling, accountability and ownership of decisions.

Key Relationships

Reports to:

Regional Vice President

Direct reports/team

:  8-10 Account Executives

Key Stakeholders

: RM Sales Organization/Leadership, Finance, HR, Account Executives, Service, Underwriting, Customer Service Operations Leadership


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with more than $500 billion in managed assets as of December 31, 2016. We are ranked #42 on the Fortune 500 list for 2017. In 2017, we were named to the Dow Jones Sustainability Index (DJSI) for the second year in a row. DJSI is a global index to track the leading sustainability-driven companies.

While we have tremendous respect for the past, we are a company firmly focused on the future. To adapt to a changing world, we are undergoing one of the most dramatic transformations in our history to reinvent how we do business so we can thrive in any environment. We are moving away from a traditional product-development model to one driven by customer insights. We are challenging historical norms by humanizing our industry and designing every customer experience to reflect the modern company we’re becoming. Our goal in everything we do is to offer customers truly differentiated value propositions that allow us to establish clear competitive advantages. We pride ourselves on being a trusted partner to our customers as they navigate life’s twists and turns.

At the center of our business strategy is a commitment to One MetLife – collaborating, sharing best practices, and recruiting, developing and retaining the best talent in the industry. We live by our values:  Put Customers First, Be the Best, Make Things Easier, and Succeed Together. They guide how we operate every day. 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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22 days 13 hours ago

Metropolitan Life Insurance Company - MetLife


Regional Director, Group Benefits Regional Markets - Chicago Metropolitan Life Insurance Company - MetLife - Chicago, IL, United States


Location: Chicago, IL

Company Profile:
MetLife, Inc., through its subsidiaries, provides insurance, annuities, and employee benefit programs in the United States, Japan, Latin America, Asia, Europe, and the Middle East. It operates in six segments: Retail; Group, Voluntary & Worksite Benefits; Corporate Benefit Funding; Latin America; Asia; and Europe, the Middle East and Africa. The company provides variable, universal, term, and whole life products; individual disability income products; personal lines property and casualty insurance, including private passenger automobile, homeowners, and personal excess liability insurance; and variable and fixed annuities for asset accumulation and distribution needs, as well as mutual funds and other securities products. It also offers group insurance products, such as variable, universal, and term life products; dental, group short- and long-term disability, and accidental death and dismemberment coverages; and voluntary and worksite products consisting of personal lines property and casualty insurance, as well as LTC, prepaid legal plans, and critical illness products. In addition, the company provides annuity and investment products comprising guaranteed interest products and other stable value products, income annuities, and separate account contracts for the investment management of defined benefit and defined contribution plan assets; and structured settlements and products to fund postretirement benefits and company-, bank- or trust-owned life insurance, as well as health insurance, group medical, credit insurance, endowment, retirement, and savings products. It serves individuals and corporations, as well as other institutions and their employees. The company sells its products through sales forces, third-party organizations, independent agents, and property and casualty specialists, as well as through career agency, bancassurance, direct marketing, brokerage, and e-commerce channels. MetLife, Inc. was founded in 1863 and is based in New York, New York.