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R.R. Donnelley & Sons Company

Quality Lead - 1st Shift

R.R. Donnelley & Sons Company - Plainfield, IN

First Shift


The Quality Lead is primarily responsible for supervising inspection activities to ensure proper inspector coverage of all production processes, and timely and accurate completion of reports.

All job responsibilities are to be performed in strict adherence with the company’s Mission/Values Statement and its Code of Business Conduct and Ethics.


Ensures all production lines manufacturing inspection activities are sufficiently staffed and carried out effectively.

Ensures timely and accurate reporting of inspection processes.

Report quality data from production processes. Track/Monitor Key Performance Indicators for site.

Supervises and conducts daily in-process inspections on each line

Peer trainer for new quality operators assigned to the line to ensure safety, quality, and production requirements are understood and ensures new operators demonstrate proficiency

Contributes to the development of work instructions and procedures for inspection processes.

Ensures that all aspects of the Quality Policy and Objectives are understood and enacted.

Participates in regularly scheduled staff meetings.

Participates in and satisfactorily completes all required training programs for the assigned position.

Creates and submits FAIs to the customer.

Manages Returns from end users and works with customer on proper disposition of each item.

Performs a variety of miscellaneous tasks as requested from time to time by management representatives

Required Skills


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual

Skill in verbal and written communication, forward and progressive thinking, and problem analysis and resolution

Ability to write routine reports and correspondence

Ability to physically count articles or products on shelves, racks and pallets

Adept with basic mathematical calculations, and preparing written operational reports

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear. The employee is occasionally required to sit and climb or balance. The employee may be required to lift and/or move up to 50 pounds.


Required Experience


High School Diploma.

Minimum 1 to 2 years related production, warehouse and/or distribution center experience.

1 year of leadership experience preferred.

Experienced with applicable safety regulations.

Ability to lead and train a high performance team and achieve results and team goals.

Carry out responsibilities while upholding our values and ethics.

Operate a personal computer and job related software.

Ability to work flexible schedule to include weekends if business require it.

8 days

R.R. Donnelley & Sons Company


Quality Lead - 1st Shift R.R. Donnelley & Sons Company - Plainfield, IN, United States


Location: Plainfield, IN

Company Profile:
RR Donnelley (Nasdaq:RRD) is a global provider of integrated communications. The company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, drive top-line growth, enhance ROI and increase compliance. Drawing on a range of proprietary and commercially available digital and conventional technologies deployed across four continents, the company employs a suite of leading Internet based capabilities and other resources to provide premedia, printing, logistics and business process outsourcing services to clients in virtually every private and public sector.