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The Coca-Cola Company.

Quality Assurance Supervisor

The Coca-Cola Company. - Howard, PA

Job ID: R-10244

Position Overview:

Why Join Coca-Cola North America?

It's an exciting time to work in The Coca-Cola Company's flagship market. We're accelerating our momentum as the fastest-growing large consumer goods company in North America by putting people at the heart of our business and everything we do - whether we're innovating to give consumers the drinks and packaging sizes they want, or building our eCommerce capabilities. People are our focus when we're collaborating with our diverse network of locally-connected bottling partners, and when we're returning every drop of water we use to communities and nature. And people - with the different backgrounds, skills and perspectives they bring to our workplace - are helping transform our business, one big idea at a time. We empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better. Function Specific Activities:

Responsible for the supervision of quality assurance personnel to ensure the efficient production of highest quality product at the lowest cost in meeting customer demands.

Supervises all forms of quality control, inspection, testing etc. to meet established quality standards; supervises the use of various kinds of measuring instruments and the use of chemical tests. Leads/supervises a team of more than 2 para-professionals; typically without budget or hire-fire authority; focuses on mentoring and coordination.


Reports to the Quality Manager

Functional Relations:

All other plant departments

All levels of the organization as needed


Supervise and develop Quality Assurance personnel responsible for plant wide operations

Certified trainer for laboratory. Trains and develops all quality assurance personnel on laboratory procedures, proficiency testing, process operations, quality system procedures, health and safety, and Good Manufacturing Practices.  

Ensure accuracy and efficiency of all quality aspects of bottling water production and micro testing in bottled water production facility

Install, setup, and calibrate laboratory and process equipment/instrumentation. Conduct basic level maintenance and troubleshooting.

Perform Quality System Audits.

Identify non-conformances in quality or practices and takes or recommends appropriate corrective action.

Conduct all laboratory testing with accuracy and integrity and ensures that it is accomplished in compliance with all federal, state, and company policies and procedures.

Author, edit, and manage/control quality system documentation including standard operating procedures, specifications, manuals, HACCP documents, and work instructions.

Perform sampling and physical, chemical, and microbiological testing of finished products and raw materials. 

Conduct environmental sampling and analysis to monitor facility sanitation.

Inspect finished products, raw materials, supplies, equipment, personnel, and facilities for adherence to quality specifications, current Good Manufacturing Practices, and sanitation.

Monitor and enforce proper sanitation and housekeeping procedures

May conduct laboratory audits, corrective actions, and training if fulfilling the role of the Laboratory Quality Coordinator. 

Establishes operational procedures in co-operation with Quality Assurance Manager

Ensure safety of all personnel within the department

Ensure all department equipment is maintained up to company standards.

Monitor and ensure department is in compliance with all federal and state regulations along with company policy/procedure.

Utilize Operational Excellence tools to deliver productivity improvements

Conduct scheduled meetings (department, safety) - Develop workforce through supervision, coaching, and training.

Ensure all plans and strategies are effectively communicated throughout the department.

Review, alter, and approve all departmental scheduling issues.


Adherence to all company policies, including safety

Compliance with all company and regulatory quality requirements

Level of organization, accuracy and attention to detail

Level of productivity, quality and efficiency achieved

Ability to communicate effectively with external environment

Ability to work collaboratively with all members of the plant team


Degrees/Certificates                                                                                      Preferred Level

Associates Degree or Equivalent required                                        Bachelor's Degree - Technical or Food Science


Specialized Technical Skills

Minimum of 6 months' work experience in an FDA regulated environment

1-2 Years in Supervisory roles of people and processes

3 Years production/manufacturing experience, preferably in the food and/or beverage industry

Working knowledge of specific supply chain capabilities, strategies and interdependencies.

Demonstrated ability to collaborate cross-functionally and coordinate efforts around process improvement.

Working knowledge of national, state, and local regulatory requirements in the areas of food safety, safety, environment and emergency management.

Working knowledge of basic elements of Good Manufacturing Practices and HACCP in a manufacturing environment

Working knowledge of Good Laboratory Practices

Ability to occasionally lift up to 50 pounds

Ability to fulfill job requirements of National Environmental Laboratory Accreditation Conference Laboratory Quality Officer required.

International Bottled Water Association Certified Plant Operator or achieve certification within 1 year of hire required.

Experience working in an ISO, HACCP, or NELAC certified environment desirable.

Ability to achieve demonstration of capability for all required laboratory tests required.

Preferred Level

2-3 years' work experience in an FDA regulated environment

3 years Food and beverage experience

5 years Manufacturing experience

ISO (22000, 9000, 14001, etc) or other management system

Lean, Six Sigma certification

Working knowledge of food safety

Self-Guided Work Force

Continuous Improvement

Experience using relevant SAP applications

HACCP Coordinator Certification

Job Requirements:

Years of Experience:

Leadership Behaviors:

DRIVE INNOVATION: Generate new or unique solutions and embrace new ideas that help sustain our business(encompassing everything from continuous improvement to new product and package innovation). 

COLLABORATE WITH SYSTEM, CUSTOMERS, AND OTHER STAKEHOLDERS: Develop and leverage relationships with stakeholders to approximately stretch and impact the System (Company and Bottler).

ACT LIKE AN OWNER: Deliver results, creating value for our Brands, our System, our customers, and key stakeholders. 

INSPIRE OTHERS: Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible. 

DEVELOP SELF AND OTHERS: Develop self and support others' development to achieve full potential. 

Growth Behaviors:

GROWTH MINDSET: Demonstrates curiosity. Welcomes failure as a learning opportunity.

SMART RISK: Makes bold decisions/recommendations.

EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.

PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high performance standards. Outperforms her/his peers.

FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.

EMPOWERED: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Requirements

13 days 14 hours ago

The Coca-Cola Company.


Quality Assurance Supervisor The Coca-Cola Company. - Howard, PA, United States


Location: Howard, PA

Company Profile:
The Coca-Cola Company (NYSE: KO) is the world's largest beverage company, refreshing consumers with more than 500 sparkling and still brands. Led by Coca-Cola, one of the world's most valuable and recognizable brands, our Company's portfolio features 16 billion-dollar brands including Diet Coke, Fanta, Sprite, Coca-Cola Zero, vitaminwater, Powerade, Minute Maid, Simply, Georgia and Del Valle. Globally, we are the No. 1 provider of sparkling beverages, ready-to-drink coffees, and juices and juice drinks.