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Allstate Insurance Company,

Quality Assurance Lead

Allstate Insurance Company, - Jacksonville, FL

Where good people build rewarding careers.

Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Job Title: Quality Assurance Lead

Job Description


Allstate Benefits is a leading provider of voluntary insurance, we are committed to providing superior products and services with cutting edge technology, exceptional customer service and compassionate claims administration. With over 40,000 groups in force and insuring more than 3 million employees, we deliver the promise of the Good Hands every day


Allstate Benefits Technology Quality Assurance Organization is seeking a seasoned Quality Assurance Lead to be a primary contact for a variety of different projects.

Quality Assurance incorporates quality principles and processes into the creation of IT products, applications, and systems. Quality Assurance develops the test framework, prepares test use cases and prepares test data to ensure compliance with quality standards and business requirements. The Lead is expected to play an integral role in the discussion of business requirements and bring issues such as workflow, consistency, and usability to the forefront of the discussion to guide the design to a comprehensive solution. This position will work closely with product stakeholders, developers, business analysts as well as functional and automation testers.

Job Description

Job Description

Key responsibilities:

Must quickly learn the landscape across the various application areas and technologies to effectively create a consolidated testing strategy

Subject matter expert of industry best practices for QC / Testing and leverages ATSV processes.

Works with a variety of groups to establishing estimates for the level of effort to support manual and automated testing.

Works closely with both local and remote/offshore team members.

Develops the overall test strategy plan for the system(s) planned for testing.

Provides staffing recommendations (internal or sourcing partners) to support testing initiatives and meet quality goals.

Reviews and validates accuracy of all test deliverables (estimates, milestones, test conditions, plans, data), defect management process, and environments.

Follows up on defects, works with internal and external business partners to drive resolution.

Performs root cause analysis and insert process improvements into the testing lifecycle to avoid repeated issues.

Reports QC project status at the program level and to all levels of leadership.

Performs production validation, critical end of cycle testing execution.

Support implementation validation efforts.

Job Qualifications

Job Qualifications


2-3 years’ experience as a testing lead

working with local and offshore teams in driving success.

3-5 years’ experience in a formal software testing role leveraging skills in manual, automation, regression, stress and performance testing

Experience operating in an environment driven by KPIs where you had the accountability to determine the best course of action to meet your numbers

Demonstrate the ability to be self-directed and to proactively anticipate problems and seek opportunities for improvements.

Understanding of and experience working in an Agile and Waterfall environments

Strong knowledge of Microsoft suite (Word, Excel, Project, Visio)


Undergraduate degree in engineering, computer science or related field

Insurance background

Experience with Jira, HPQC, Selenium, UFT

Technical experience in Windows, mobile, Linux, AS400, Mainframe environments

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click here for information regarding the San Francisco Fair Chance Ordinance.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.

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19 days 6 hours ago

Allstate Insurance Company,


Quality Assurance Lead Allstate Insurance Company, - Jacksonville, FL, United States


Location: Jacksonville, FL

Company Profile:
The Allstate Foundation brings the relationships, reputation and resources of Allstate to support innovative and lasting solutions that enhance people's well-being and prosperity. Since 1952, The Allstate Foundation has been dedicated to a straightforward purpose: helping people. We have created practical, proven programs for thousands of individuals and families to help them overcome personal challenges and uncertainties - leading to better, safer lives. The Allstate Foundation supports a range of programs across the nation, in the Chicago area (our backyard) and at the state and local level. In every case, we direct our resources and support toward areas that fulfill our commitment to help protect and prepare people across the nation.