Live chat
United Air Lines, Inc. (UAL)

Project Manager - Human Resources

United Air Lines, Inc. (UAL) - Chicago, IL

Project Manager - Human Resources


The Project Manager role is responsible for overseeing all aspects of large scale projects or programs, including project initiation, planning, execution, close, monitor and control, and change management. The Project Manager will also be responsible for mentoring and coaching Subject Matter Experts building effective Project Management functional capabilities across the division.


Project Management

Utilizes comprehensive project management methodology and processes to manage projects related to HR programs. Works with project lead to map out project charter, work break down structure, resources required, timeline, risks and expected outcomes. Builds and tracks comprehensive project ROI and key success measures. Applies knowledge and data to resolve process issues/problems. Helps to identify and engage project resources as needed. Influences and communicates with stakeholders to ensure that projects meet the established objectives. Ensures project delivery on time, on budget and the outcomes successfully achieve the goal. Solicits and analyzes feedback to identify and implement lessons learned.

Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and may facilitate customer acceptance.

Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders.

Experience in managing User Acceptance Testing processes.

Continuous Improvement

Recommends and implements enhancements to PMO procedures that result from lessons learned or research on best practices. Keeps current on project management tools and best practices. Maintains knowledge of current HR and industry issues and trends.


Develops and delivers presentations to executives, project sponsors and others, as required, on current projects, project management methodology, HR strategies, programs, practices and issues. Collaborates with SME's across the division to develop Project Management expertise.

Change Management

Brings Change Management experience and focus to each project, including the ability to train team members on change management principles.

Improve team performance by building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation, ensure project efficiency, and boost morale.

Develops and maintains constructive and cooperative working relationships with others.

Communicates information and ideas in speaking and writing so others will understand.


Bachelor's degree required


PMP strongly desired; Six Sigma Green Belt, SPHR preferred


Knowledge of HR Operations/Programs required

Knowledge of Information Systems, Project Management Process/ Principles required

Planning and Organizing skills required

Project and Process Management skills required

Team building and collaboration skills required

Decision making and problem solving skills required

Communication at multiple levels of the organization skills required

Innovation and continuous improvement results-oriented mindset skills required

Program design and implementation skills required

MS Office and MS Project proficiency required


A minimum of 3-5 years of direct project management experience on cross-functional projects required


Regular attendance and punctuality in accordance with United's policies is required

Attendance is required at work location.


6 days

United Air Lines, Inc. (UAL)


Project Manager - Human Resources United Air Lines, Inc. (UAL) - Chicago, IL, United States


Location: Chicago, IL

Company Profile:
United Airlines, Inc. is an American major airline headquartered in Chicago, Illinois. United is a wholly owned subsidiary of United Continental Holdings following a $3 billion merger in 2010. The airline was previously owned, at one point in its history, by The Boeing Company, one of the world's largest aircraft manufacturers. Since its merger with Continental Airlines, the company boasts more revenue passenger miles than any airline in the world.United operates out of 10 airline hubs in the continental United States, Guam, and Japan. George Bush Intercontinental Airport in Houston is United's largest passenger carrying hub handling 16.6 million passengers annually with an average of 45,413 passengers daily. The company employs over 88,500 people while maintaining its headquarters in Chicago's Willis Tower (formerly known as Sears Tower). Through the airline's parent company, United Continental Holdings, it is publicly traded under NYSE: UAL with a market capitalization of over $10.5 billion as of October, 2013.