Program ManagerBenchmark Electronics - Rochester, MN
Job ID(Requisition ID): 3137
Program Manager with our Sales Team at our Rochester, MN Location
Essential Functions and Competencies
Will be able to exercise discretion and independent judgment.
Will demonstrate effective interpersonal skills with co-workers and Customers.
Will demonstrate strong leadership skills and the ability to develop, lead, and motivate teams/coworkers.
Will demonstrate effective problem solving skills and the ability to make sound business decisions.
Will demonstrate regular, consistent attendance and flexibility to adjust hours to meet Customer needs and support a global 24/7 operation.
Will demonstrate confidentiality and effective analytical, planning and organizational skills.
Will demonstrate effective communication and presentation skills, both written and verbal.
Will demonstrate understanding of the extended process of material procurement, order entry and status, forecasting, manufacturing, assembly, invoicing, Customer returns, inventory levels, on-time-delivery, change management, and electronic components.
Will demonstrate ability to effectively negotiate contracts.
Will demonstrate effective risk management and project management skills.
Will be able to travel approximately 10% of the time.
Will demonstrate full comprehension and experience utilizing project management tools.
Will demonstrate the ability to independently drive solutions to complex business issues with limited supervision. Will be able to mentor PMs.
Qualifications / Education / Experience
The Program Manager is responsible for the management of customer interface to achieve high customer satisfaction, profitable business relationships, and sales growth with new and existing customers, and responsible for providing strong team leadership of the customer team to ensure internal and external customer needs are met. This position will support our Computing and Industrial Controls customers. This job description provides examples of expectations at the various levels to help differentiate high level expectations; however, it is not all inclusive.
Manages and leads Customer team activities as the primary day-to-day Customer contact, acting as the division's “Voice of the Customer' Supports Business Unit Director / Program Director as needed with building Customer relationships and business development, with forecasting and pricing strategies, with ensuring profitability, and with meeting business unit objectives.
Manages Customer concerns, corrective actions, and leads issues to completion. Supports Program Managers in the various activities they lead/manage. Assists other team members as needed to ensure Customer needs are met.
Manages NPI/NPL programs. Develops an understanding of DFx philosophy and promotes it with Customers and within the Customer team. Develops a strong knowledge of the Customer's product, utilization, strategies, and requirements to support transitional activity. Leads overall strategic account management, providing expertise on customer management.
Contract Management/Understanding. Manages multiple team tasks, to include but not limited to, continuous improvement programs, business analysis, quoting and pricing, contract reviews, change management, on-time delivery, inventory, and forecasting. Provides centralized management authority over all business and technical aspects of a Customer account. Monitors and manages excess and slow moving inventories.
Manages NPI/NPL programs and coordinates or develops applicable proposals and quoting activities. Ensures all team responsibilities noted above include any applicable inter-company activities (those that involve other Benchmark sites) Overall Contract review and negotiation.
Povides indirect supervision to extended customer team members to help ensure customer needs are met. May supervise other team members. Will be able to exercise discretion and independent judgment.
Mentoring others in program management tasks and concepts. 2-8 years of program management experience
4 year degree preferred or equivalent combination of education and experience as approved by executive management.
Rochester, MN, USA
7 days 10 hours ago
applyProgram Manager Benchmark Electronics - Rochester, MN, United States
Benchmark Electronics, Inc., together with its subsidiaries, provides integrated electronic manufacturing services in the Americas, Asia, and Europe. The company provides engineering solutions, including new product design, prototype, test, and related engineering solutions; and custom test, and automation equipment design and build solutions. It also offers manufacturing and fulfillment solutions, including printed circuit board assembly, assembly of subsystems, circuitry and functionality testing of printed assemblies, environmental and stress testing, and component reliability testing; flex circuit assembly and test solutions; and systems assembly and test solutions, as well as environmental stress tests of assemblies of boards or systems. Additionally, the company offers electronics manufacturing services to communications, defense and aerospace, industrial, medical, and computer original equipment manufacturer (OEM) markets. It serves OEMs of computers and related products for business enterprises, medical devices, industrial control equipment, testing and instrumentation products, and telecommunication equipment. Benchmark Electronics sells its products directly, as well as through independent marketing representatives. The company was formerly known as Electronics, Inc. Benchmark Electronics, Inc. was founded in 1979 and is based in Angleton, Texas.
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