Physician Account Manager - MinnesotaQuest Diagnostics - Wood Dale, IL
Patients and Physicians relyon our diagnostic testing, information and services to help them make better
healthcare decisions. These are often serious decisions with far reachingconsequences, and require sensitivity, tact and a clear dedication to service.It's about providing clarity and hope.
As a Physician Account Manager you will work for the world leader in the industry, with a career
where you can expand your skills and knowledge. You'll have a role where youcan act with professionalism, you can inspire colleagues, and you can careabout the work we do and the people we serve.
The Physician Account Manager is responsible for drivingterritory growth and profitability through providing service and the resolution of issues in support of several sales territories; the Physician Account Manager does not have call point ownership on any of the accounts within the geography; close cooperation with physician account executives is essential to support the collaborative selling model.
The territory encompasses statewide Minnesota.
*Manage accounts through ongoing business reviews of service, logistics and supplies to identify customer needs
* Ensure customer retention by maintaining relationships with current accounts
* Drive growth in their assigned Key Accounts
* Identification and pursuit of up-selling and cross-selling opportunities in
cooperation with Physician Account Executives or Specialty Account Executives
* Partner with Physician Account Executive to resolve account specific service issues
*Partner with Customer Solutions Group to facilitate, prioritize and resolve customer service issues
*Escalate service issue non-resolution as appropriate
*Leverage all tools and resources (including data, sales portal, target lists; Marketing Department, Laboratory resources, and regional resources as needed)
*Provide continuing education to the customer on new technologies and laboratory testing
*Ensure compliance with company polices and government regulations
*Complete all administrative tasks thoroughly and promptly
*Follow up communications with Physician Account Executives and customers
*Bachelor's degree in Business, Marketing or Life Sciences.
*Knowledge of Healthcare Industry and general economics of business.
*Ability to develop and sustain strong customer relationships; strong planning and organizational skills
*Excellent oral and written communication and presentation skills
*Solid PC skill including Microsoft Software.
*Three to four years of experience in sales or with account ownership
*Candidate must have residency in close proximity of territory.
*A valid driver's license.
*A motor vehicle record in good standing.
*Must be able to travel to training for extended periods of time (2-3 weeks) in residence.
At Quest, our Sales Teams are often the public face of ourorganization. As a result we make every effort to support and develop theirskills. Working across a strong customer base, you'll find you have the
flexibility and autonomy to structure your days while having the confidencethat comes from promoting a well-recognized and trusted brand. With lots ofopportunities for repeat business and referrals, we also offer outstanding support,plus great pay and benefits.
Join us for competitive benefits and development opportunities ina progressive and supportive environment. Help us improve our service, and theexperiences of our patients and colleagues. Work with us and together we can bebetter.
Your Quest career. Seek it out.
16 days 15 hours ago
applyPhysician Account Manager - Minnesota Quest Diagnostics - Wood Dale, IL, United States
Quest Diagnostics has headquarters in the U.S. and operations in India, Ireland, Mexico, and the United Kingdom. Our products and services are used by customers in over 130 countries. We also collaborate with many international diagnostic laboratories, hospitals and clinics to help improve human health around the world.The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals.
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