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Steward Health Care

Pharmacy Technician

Steward Health Care - Phoenix, AZ

Pharmacy Technician','1705352','!*!The Pharmacy Technician processes written and telephone requested services by providers for Health Choice members within established timeframes, following Health Choice criteria and guidelines. This position also completes data entry and provider notification to ensure timely service to members and answers a high volume of calls within contract-mandated timeframes.

Answer prior authorization/pharmacy calls

Review prior authorization requests: •Review requests based on current medication formulary and Health Choice established guidelines •If determination is not made, forward PA request to Supervisor/Manager •Contact referring provider to obtain additional information needed to make determination •Fax decisions to requesting providers •Enter appropriate authorizations and notify provider of approval •Document criteria met in electronic medical record system •Complete processing within established timeframes •Process incoming faxes

Assist other departments with Prior Authorization needs: Assist Utilization Review Nurses with obtaining authorizations and coordinating care for discharge planning, forward appropriate referrals to case management. •Enter authorizations for nurses for discharge care •Collaborate with MCH and Behavioral Health staff for pharmacy-related requests •Assist Member Services with formulary questions and pharmacy requests •Assist Disputes/Appeals department with pharmacy-related information during appeals process

Provide ongoing education and training to physician’s offices and facilities: •Inform offices of any updated or changed policies and procedures or changes to the formulary •Ensure all physicians and facilities are educated on proper authorization procedures as well as new pharmacy guidelines •Educate providers regarding Medicare benefits

Health Choice exists to improve the health and well-being of the individuals we serve through our health plans, integrated delivery systems and managed care solutions. We strive to recruit and retain only the finest health care professionals with the highest levels of integrity, compassion and competency. If you are driven by your own personal commitment to these values and desire to work in a team-focused, collaborative and supportive environment – while still being valued for your individual strengths – Health Choice is the place for you.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


High School Diploma / GED

Certified Pharmacy Tech active and good standing in Arizona

Previous Medicaid / Medicare experience

Previous call center experience

 ','Business Services/Medical Records','Arizona-Phoenix','','Health Choice','High School Diploma/GED','','Full Time Benefit Eligible 36-40 hrs/wk','Full Time Benefit Eligible 36-40 hrs/wk','Days','Days','Pharmacy Technician

6 days 9 hours ago

Steward Health Care


Pharmacy Technician Steward Health Care - Phoenix, AZ, United States


Location: Phoenix, AZ

Company Profile:
Steward Health Care System is a community-based accountable care organization and community hospital network with more than 17,000 employees serving more than one million patients annually in more than 150 communities. Each hospital and facility within the Steward family, while part of an extensive network of health care providers, has its own rich history of providing outstanding, compassionate care right in the communities where patients need it most. Hospitals in the system include Carney Hospital in Dorchester, Good Samaritan Medical Center in Brockton, Holy Family Hospital in Methuen, Merrimack Valley Hospital in Haverhill, Morton Hospital in Taunton, Nashoba Valley Medical Center in Ayer, New England Sinai Hospital in Stoughton, Norwood Hospital, Quincy Medical Center, Saint Anne’s Hospital in Fall River and St. Elizabeth’s Medical Center in Brighton.