Pharmacy Technician - Bilingual SpanishDaVita HealthCare Partners Inc - Coppell, TX
Pharmacy Technician - Bilingual Spanish
is a program dedicated to helping patients overcome barriers to adherence through education and outreach. This position is responsible for handling outbound calls to patients and facilities on refills, medication management, education and other pharmacy or provider inquiries communicating effectively and professionally via telephone, fax and e-mail with patients, DaVita's dialysis facilities, insurance companies, pharmacies and physicians.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Respond professionally and knowledgeably in accordance with company standards, and other verbal and written training policies to patient inquiries with information regarding benefit plans (co-payments, deductibles, quantity and day supply limitations, etc.) and to other calls from clinics, insurance companies, pharmacies and physicians
Maintain current knowledge of DaVita Rx policies, procedures, and rules and maintain compliance at all times
Assist in orientation, training, and mentoring of other Symphony teammates or other DaVita Rx teammates as needed
Participate in quality improvement initiatives
Monitor, record and communicate calls as appropriate using computerized documentation systems
Able to work overtime with little or no notice, as needed
Here is what you can expect when you join our Village as a Certified Pharmacy Technician:
A community first, company second culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
The Shining Star in this role should have:
High School diploma or equivalent required; some college preferred
Minimum of one year's experience with pharmaceutical, medical terminology, mail order/PBM (Pharmacy Benefits Manager) in a call center environment strongly preferred
Electronic document management experience preferred
Proficiency in using standard office equipment including but not limited to multi-line telephone, fax, and copier
Intermediate proficiency in Microsoft Office (Word, Excel, Outlook) required; SXC, PC Tracker application familiarity preferred
Minimum typing speed - 35 wpm
Bilingual in Spanish Required
About DaVita Rx
Created in 2005 to deliver prescription drugs to patients receiving care in DaVita dialysis clinics, DaVita Rx is the largest renal pharmacy in the U.S. and serves more than 196,000 patients in 46 states with four high-capacity pharmacies located in Texas, California, Florida and Arizona. We are a community first, company second, with a team of extraordinarily committed, talented and entrepreneurial teammates who care about our patients, our colleagues and our community. We are dedicated to deliver our promise to provide the highest levels of quality care to help improve our patients' lives. DaVita Rx is a unique entrepreneurial opportunity in the context of a Fortune 200 company (DaVita Inc. | Ticker: DVA). Our rapid growth and pace of work provide our teammates with an exciting, challenging, dynamic and fulfilling work environment where you can truly make an impact.
To learn more about DaVita Rx, including a video, please click here .
Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in every day performance and interactions.
Join us as we pursue our vision
To Build the Greatest Healthcare Community the World has Ever Seen
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
To learn more about our Village and the world of dialysis, click here .
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DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex,gender identity,sexual orientation, national origin, disability orprotectedveteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.
applyPharmacy Technician - Bilingual Spanish DaVita HealthCare Partners Inc - Coppell, TX, United States
DaVita is the dialysis division of DaVita HealthCare Partners Inc., a Fortune 500® company that, through its operating divisions, provides a variety of health care services to patient populations throughout the United States and abroad. A leading provider of kidney care in the United States, DaVita delivers dialysis services to patients with chronic kidney failure and end stage renal disease. DaVita strives to improve patients’ quality of life by innovating clinical care, and by offering integrated treatment plans, personalized care teams and convenient health-management services. As of December 31, 2013, DaVita operated or provided administrative services at 2,074 outpatient dialysis centers located in the United States serving approximately 163,000 patients. The company also operated 73 outpatient dialysis centers located in 10 countries outside the United States. DaVita supports numerous programs dedicated to creating positive, sustainable change in communities around the world. The company’s leadership development initiatives and social responsibility efforts have been recognized by Fortune, Modern Healthcare, Newsweek and WorldBlu.
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