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Moses Cone Health System

Pharmacy Tech II

Moses Cone Health System - Greensboro, NC


Position Title:

Pharmacy Tech II


50502-SW-Emp Pharmacy Wesley Long

Job Interest Category:

Patient Care

Job Interest (specific):

Pharmacy Technician


Wesley Long Hosp



Work Schedule:

8 hour days

Specific Work Schedule Detail:

M-F Days

Hours per week:



Our Purpose

Together, we create unsurpassed health care experiences.

Our Intent

We are the leader in delivering integrated, innovative health care.

Our Values

At Cone Health, we value and are accountable for:

· Caring for Our Patients

We provide exceptional quality, compassionate care and service in a safe, respectful environment.

· Caring for Each Other

We appreciate each other through honest communication and respect. We inspire ongoing learning, pride, passion and fun.

· Caring for Our Communities

We engage our communities with integrity and transparency. We embrace our responsibility to promote health and well-being.

Education / Licensure / Certification:



High School Diploma or equivalent

Additional Information:

High School diploma or equivalent must include basic arithmetic, algebra, reading, and writing, as well as some basic chemistry skills (ability to identify medications requiring specialized handling).



National CPhT certification required upon hire and must be maintained.

Pharmacy Technicians must register with the NC Board of Pharmacy within 30 days of hire as a Pharmacy Tech. Pharmacy students that are currently enrolled in a school of pharmacy are not required to register with the NC Board of Pharmacy as a Pharmacy Technician.



All requirements for Pharmacy Technician I, plus one year of Cone Health hospital Pharmacy Technician experience.

Two years of Pharmacy Technician work experience.



Attendance- Demonstrates consistent reliability and punctuality in regard to attendance.

Communication-read,write,speak - Demonstrate the ability to effectively read, write and speak English

Corporate Compliance - Protects all confidential information and obeys all HIPAA regulations. Adheres to all organizational and departmental policies and procedures, including dress code.

Patient Safety - Adheres to National Patient Safety Goals (including compliance with Infection Prevention, Hand Hygiene, etc.).Identifies and reports safety hazards and incidents. Maintains secure areas per policy (carts, closets, etc.).Protects all confidential information and obeys all HIPAA regulations.

Personal Safety - Responds appropriately to emergency situations (Cone Health Codes) and demonstrates knowledge of how to respond. Always uses appropriate safety devices and techniques (examples: using safe lift equipment and needle safe devices; pushing carts; correctly lifting copy paper).

Ability to work independently

Accountability - Takes responsibility for own actions, including the impact of own decisions on patients and others. Also takes responsibility for actions of any direct reports, avoiding blame or excuses. Takes appropriate action when anyone in the organization violates standards or regulations, viewing it as unacceptable to look the other way.

Attention to detail, thorough in work

Data Entry- basic knowledge

MS Word - basic knowledge

Additional information on Knowledge, Skills, and Abilities:

Level XP or higher on all major work activity job functions on last performance review.

Ability to perform simple math skills.

Ability to perform repetitive motions including bending, twisting, stooping, pushing and pulling. Must be able to lift 10 pounds and may require lifting up to 40 pounds to counter height of 3 - 4 feet five times daily. Ability to push rolling carts weighing 300 pounds with handles at 3.5 - 4 foot level daily.

Ability to stand for long periods of time and the ability to climb one to two flights of stairs as needed.

Specific vision abilities including color vision, depth perception, and ability to focus. Physical job demands may be subject to possible modifications to reasonably accommodate individuals with disabilities.


Medium Work:

Exerting 20 to 50 pounds of force occasionally (up to 1/3 of the time), and/or; 10 to 25 pounds of force frequently (1/3 to 2/3 of the time), and/or; greater than negligible up to 10 pounds of force constantly (2/3 or more of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.

Respirator Fit Testing: Required


Hear and differentiate low volume sounds in order to make judgments regarding actions needed

Hear alarm bells, verbal conversations, telephone voices and normal volume sounds

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Color vision (ability to identify and distinguish colors)


* Annual flu shot

* Annual TB test (if applicable to your job location)

* Annual CBLs (Safety at Work and Corporate Compliance)

* Maintain licensure/certification/registry/listing (if applicable to your job)

Job Description:


This position is accountable to work under the direct supervision of a registered pharmacist and assist in the various activities of the pharmacy department in order to provide quality patient care for the following patient age categories: neonatal, pediatric, adolescent, adult, and/or geriatric, depending on the clinical setting. Pharmacy technicians will function in accordance with established procedures and guidelines; the supervising pharmacist must approve deviations from this.


Performs all functions and processes of a LEVEL ONE technician.Independently and consistently performs Technician Level I functions. Anticipates customer/departmental needs and willingly communicates to appropriate personnel. (35%)

Records patient medication histories.Demonstrates thorough knowledge of medication history standard and workflow. Communicates handoffs and follow-ups effectively. Takes medication history in a timely manner (average of 2 histories/hr). Maintains completeness and accuracy rates of greater than 90 percent. (35%)

Establishes and maintains workflow. Prioritizes, assesses workflow and evaluates processes for modification and improvement. Consistently approaches workload in a proactive fashion. Works with team to ensure consistent workflow despite interruptions. Seeks confirmation from supervisor. Consistently assesses workflow and ensures all job activities are completed in a timely and accurate manner. Provides leadership to enhance team environment. Advocates the importance of sharing information among team members throughout the day and during change of shifts. (10%)

Assists in orientation of new staff and students. Willingly assists in orientation and training of new staff and students. Communicates and demonstrates procedures accurately. Conveys patience and understanding throughout the learning process. Seeks feedback and follow-up to ensure learning has occurred. (10%)

Performs departmental record keeping, stocking, inventory control and replenishment. Assists buyer in maintaining/replenishing medication/IV solutions and supplies. Anticipates supply needs and communicates appropriately. Ensures stock is rotated and expired medications/IV solutions are pulled in a timely manner. Completes record keeping accurately and efficiently. (10%)


Occurs under one-third of the time:

•Exposure to bloodborne pathogens

•Hazardous waste and/or toxic/caustic chemicals

•Fumes or airborne particles

Additional information on working conditions:

•Sufficiently mobile to move around to various hospitals and other health network locations and transport items of 5 - 30 pounds.

•Ability to communicate via telephone and other technologies.

•Ability to view computer screens and varied written documents.



I will create and engage in conversations of possibility.

o I will be open to innovation and creativity.

o I will listen to understand.

o I will bring ideas for solutions and be open to alternative ideas.

o I will be open to constructive feedback.

o I will not engage or listen to negativity or gossip.

o I will be positive when speaking about Cone Health, my department, and my coworkers.

o I will be approachable.

o I will focus on behaviors, not the person, during conflict.


I will honor my word.

o I will do what I say when I say I will. o I will “clean it up” when I can’t keep my word.

o I will honor my work agreement.

o I will be “on the court” instead of “in the stands.”

o I will follow up in a timely manner on commitments and requests.

o I will apologize when someone experiences less than excellent service. o I will take responsibility for my actions, decisions and performance.

o I will protect patient safety (best practices: ex – hand hygiene).


I will assume the best of intentions and embrace differences.

o I will collaborate and seek other people’s input.

o I will demonstrate courtesy, compassion, and respect with my tone of voice and body language.

o I will speak positively about Cone Health – managing up coworkers, physicians, departments, patients and visitors.

o I will ask the person directly involved when I don’t know.

o I will include diverse skills, abilities, strengths, and backgrounds to create better outcomes.

o I will care for myself while also respecting others.


I will own it, solve it, and celebrate it!

o I will offer solutions when problems are identified.

o I will share my input for decisions by participating in forums such as shared governance, town halls, employee engagement survey, brown bag discussions, employee councils, staff meetings, or directly with my manager.

o I will take charge and do the right thing at the right time.

o I will make decisions keeping a balance of service, quality, and cost in mind.

o I will demonstrate Cone Health values.

o I will seek opportunities to celebrate and have fun.

o I will recognize good work.

I have seen and reviewed the job description in its completed form and understand that I will be required to perform all functions listed if hired for this position. I recognize that, if hired, it is my responsibility to notify my manager as soon as possible if I am unable to perform any of the functions of my position for any reason. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Exceptional People Providing Exceptional Care!

Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on.

Extraordinary patient care is about being “high-touch” as well as “high-tech”. Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community!

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation. Additionally, Cone Health invites interested deaf and hard of hearing applicants to use Video Relay Service (VRS).


16 days

Moses Cone Health System


Pharmacy Tech II Moses Cone Health System - Greensboro, NC, United States


Location: Greensboro, NC

Company Profile:
Moses Cone Health System is a multi-hospital system with a range of outpatient services designed to provide care for Piedmont residents throughout all stages of their lives. Residents of our primary service area of Guilford, Randolph, Rockingham and Alamance counties and the city of Kernersville depend on us for convenient, affordable and compassionate care - care delivered regardless of a patient s ability to pay.