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Centene Corporation

Patient Care Coordinator I

Centene Corporation - Orlando, FL

HourlyPosition Purpose:  Handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and issuesReach out to all new patients and introduce them to services and products via telephone
Respond to incoming calls and answer any related questions
Maintain patient census and reach out to patients prior to them needing their medications
Ascertain from the patient all of their supply needs and review medication inventory
Offer any additional support or assistance, such as consultations with pharmacists and classes
Maintain statements and inform patients of co-pays and past due amounts
Process payments in the form of credit card transactions
Schedule delivery of medication after all patient needs are addressed
Document all related communications with pharmacy personnel, patients, physicians, nursing agencies and other related individuals
Provide technical support to physicians, nurses, and patients
Assist and maintain all related pharmacy records (prescription logs, care plans, medication profiles, and any other related files) as determined by the pharmacist
Perform various related tasks as determined by management or the State Board of Pharmacy or Joint Commission

10 days 9 hours ago

Centene Corporation


Patient Care Coordinator I Centene Corporation - Orlando, FL, United States


Location: Orlando, FL

Company Profile:
Founded as a single health plan in 1984, Centene Corporation (Centene) has established itself as a national leader in the healthcare services field. Today, through a comprehensive portfolio of innovative solutions, we remain deeply committed to delivering results for our stakeholders: state governments, members, providers, uninsured individuals and families, and other healthcare and commercial organizations