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Koenig Equipment, Inc

Parts Counter Specialist

Koenig Equipment, Inc - Anna, OH

Parts Counter Specialist

Duties:

Greet customers, find out what product or service they require, satisfy the request or offer a solution; for non parts customers introduce them to an appropriate team member.

Serve customers to purchase replacement parts and supplies required to properly maintain and service their agricultural and lawn and garden equipment.

Record sales transactions accurately and keep bin inventory accurate.

Assist clients in managing their parts expense through our several parts stocking programs and handling machine down requests in an urgent manner.

Assist in merchandising the parts display area and keeping them organized.

Ability to use IntelliDealer and Parts Lookup to service customers.

Be familiar with all parts policies, forms and documents utilized in the parts department.

Have the ability to build relationships with customers making them “A Customer for Life”.

Responsible for assisting service technicians by looking up parts required to complete customer, internal or warranty repairs.

Delivery of parts and supplies to designated supply points within our service department per the branch plan.

When required process returned parts immediately.

Receive in stock orders and daily orders putting away stock as required.

Process pallets, envirocrates and other returns per branch plan.

Perform other duties as assigned.

Qualifications:

Strong customer relation and interpersonal skills.

Knowledge of parts systems, particularly computerized parts systems.

Basic technical skills to help clients select the correct parts.

Good computer skills and excellent attention to detail.

Basic selling skills, especially selling all parts to complete the job.

Ability to lift 50 lbs and reach all shelves in the parts department.

21 days 10 hours ago

Koenig Equipment, Inc

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Parts Counter Specialist Koenig Equipment, Inc - Anna, OH, United States

   

Location: Anna, OH

Company Profile:
In 1904, John C. Koenig founded a hardware and farm equipment dealership to serve his friends and neighbors. Committed to the long-term, he handled only quality products; he offered them at a fair price; he maintained convenient hours; and he supported his merchandise with application information, a good parts stock, and responsive repair and maintenance. He always greeted his customers as friends and made sure transactions were of mutual advantage.