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Rockwell Automation, Inc

Partner Services Product Manager

Rockwell Automation, Inc - Milwaukee, WI

Position SummaryDescription of the role:The Partner Services Product Manager is responsible for the global development and management of partner-delivered service offerings. This role maintains an objective understanding of our partners' and customers' business drivers, combines our capabilities into offerings that deliver value aligned with those business drivers, and ultimately simplifies our partners' and customers' experience. This role is responsible for collaborating with global sales, marketing, channels and several product and service business units to improve our ease-of-doing-business, maximize value for and alignment with our Partners and Customers. Performance in role will be dependent on Partners delivering explosive growth in this portfolio, attaching a market-leading pull-through contract revenue for CSM and measuring strong NetPromoter customer satisfaction scores.Position Summary - key objectives:Systematically collect Voice-of-Customer (VOC) inputs from Partners and Customers to understand their most impactful and prevalent value drivers.Develop, regularly communicate and execute against launch roadmap of Partner-delivered services that is prioritized against internal and Partner/Customer value drivers.Leverage agile and similar methods in partnership with the Operations, Engineering and similar Business Unit stakeholders to develop/launch Partner-delivered services.Partner with Global Sales & Marketing to develop and execute key sales enablement training/tools, marketing content/initiatives and commercial programs that drives growth of the Services portfolio.Act as champion and subject matter expert in education of the Sales Organization and Channel Partners on value and content of Services portfolio.Regular collaboration with Operations, NA Sales organization, Channel Partners and Customers to drive Continuous Improvement in the areas of ease-of-doing-business, Service offering value, Partner alignment and success.Development and execution of annual portfolio plan including Commercial Programs, Competency Plans, Partner Development, Critical Success Factors and Competitive SWOT Analysis.EOE,M/F/DISABLE,VETMinimum QualificationsExperience \u0026amp; Skills Requirements:Bachelor's Degree in Engineering, Computer Science, Information Technology or related technology driven degree.5 years of experience in Product Development / Management, Service Field Delivery, Marketing or Industrial Sales.Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.Desired Qualifications:Proven Leadership skills to motivate and influence direct and indirect reports to embrace new concepts and solutions.Self-motivated and self-managed towards objectives.Demonstrate strong interpersonal communications, organizational and written/verbal communication skillsPrevious experience working as part of a large, multi-disciplinary team.Proven ability to manage multiple internal and external partner relationships while achieving target outcomes.Firm understanding of Rockwell Automation limited distribution and market access model.Excellent written and oral communication skills, including speaking in front of small and large groups.Strong time and project schedule management skills required to consistently meet deadlines.Services industry specific knowledge including current feature/functionality and technology trends.#LI-MR1Company OverviewRockwell Automation, the world\u0027s largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence. When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century. You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth - and career opportunities. As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.EEO StatementRockwell Automation is an Equal Opportunity/Affirmative Action employer. If you are an individual with a disability and you need assistance or an accommodation during the application process, email our Talent Acquisition representative at RAApplicationsupport@ra.rockwell.com.Download the EEO is the Law poster and the supplement for more information.,

9 days 4 hours ago

Rockwell Automation, Inc

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Partner Services Product Manager Rockwell Automation, Inc - Milwaukee, WI, United States

   

Location: Milwaukee, WI

Company Profile:
Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence.