Live chat
Iron Mountain, Inc.

Operations Manager

Iron Mountain, Inc. - Sunnyvale, CA

Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions \u2013 records and information management, data management, digital solutions, data centers and secure destruction \u2013 Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at for more information. Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers\u2019 data, no matter what format, location or lifecycle stage it\u2019s in and no matter where it\u2019s kept. We are more than 17,000 people strong and growing. We\u2019ve been a trusted records management leader since 1951. Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people.  Globally, we believe it is our diversity that contributes to our companies\u2019 shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.
The Operations Manager (OM) is responsible for managing the entire warehouse area including OPS, Shipping, Receiving, Inquiry and Custom Assembly. The OM insures that all orders are processed within Comac\u2019s guidelines.  The OM is responsible for training all new logistics employees. The OM is also responsible for all logistics processes and meeting the goals and objectives of the Facility. The Operations Manager reports to the Managing Director.

Responsible for the efficient, timely and accurate fulfillment of orders, custom assembly, processing inquiries, shipping, and inventory control.
Establish production processes and continuously measure performance.
Manage workload to meet workloads, goals, and guidelines consistent with the Facility\u2019s profit objectives.
Continuously review areas of responsibility to increase productivity and improve efficiency.
Ensure all work is performed by the specified turnaround time (standard is 99.8% on time).
Responsible for employee safety, security of the building, equipment, and grounds.
Responsible for the efficient allocation and utilization of manpower, equipment, and resources.
Communicate and interact with employees to optimize task performance while maintaining a high level of morale.
Ensure that measurable \u201cstandards & expectations\u201d for each position in departments are written and updated frequently.
Train employees in key job skills.
Provide leadership to the team, set a personal example for others to emulate.
Keep all commitments, operate with integrity, and promote \u201copen book\u201d management style.
Have the Facility pass the corporate audits twice per year.


Bachelor\u2019s degree preferred or eight to ten years of experience in fulfillment
Efficient with mathematical calculations
Ability to communicate thoughts clearly and professionally, both verbally and in writing
Proficient in reading, writing, and speaking English
Proven work experience in team-oriented, participative management environment
Proficient in the use of the GroupTrak and DataTrak systems. Able to create queries and generate reports from the database
Proficient in the use of third-party software and systems used in the operations environment
Experience in leading, motivating, and training employees
Standing, walking, talking on phone to clients, typing on a computer for eight hours

Compliance Obligations:
It is the responsibility of every Iron Mountain employee:

to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
to complete required training within the allotted time frame


71 days 10 hours ago

Iron Mountain, Inc.


Operations Manager Iron Mountain, Inc. - Sunnyvale, CA, United States


Location: Sunnyvale, CA

Company Profile:
Iron Mountain is a storage and information management company, assisting more than 156,000 organizations in 32 countries on five continents with storing, protecting and managing their information. Publicly traded under NYSE symbol IRM, Iron Mountain is an S&P 500 company, a member of the FORTUNE 1000 (currently ranked: 712), and a member of FTSE4Good index. Organizations in every major industry and of all sizes—including more than 94% of the Fortune 1000—rely on Iron Mountain to store and manage their information.