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Ryder System, Inc.

Operations Management Trainee

Ryder System, Inc. - Schertz, TX

Position Description
At Ryder, our most important competitive advantage is our people. As an Operations Management Trainee, you\u2019ll be part of a dynamic team, equipped to succeed, and empowered to develop your career. During training you will acquire proven industry knowledge, skills and resources to develop your operations, management & leadership expertise. The Operations Management Trainee will complete an 18 month program where you will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.  The more you put into the structured training program, the more you\u2019ll get out of it. 
Many of our senior leaders started their Ryder career journeys in similar roles. If your goal is to be a part of leadership for a fortune 500 company, this may just be the start of something great! We offer a competitive compensation package and robust benefits.

Bachelor's degree is required
Relocation within the region at the conclusion of the training program is required
Strong PC skills to include spreadsheet and word processing software packages required
2-5 years of customer service with issues resolution experience is an asset


Prior leadership experience highly desired
Acute attention to detail
Ability to communicate effectively, both verbally and in writing
Strong organizational, prioritizing, and multitasking skills
Proven ability to make good decisions in a fast moving environment
Mechanical comprehension highly desired
Strong interpersonal and influencing skills
Basic understanding of business finance, controls, and metrics

Customer Service:

Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction
Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility
Coordinate with the rental department to ensure maximum utilization without compromising lease customers
Partner with Sales staff on customer calls for new business and increased customer satisfaction
Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction
Ensure policy and processes are followed to optimize running costs and maintenance overhead
People: Effectively develop and lead employees to increase productivity and morale
Support and build knowledge with the location's leadership team for future Succession Planning
Work Flow Management: Ensure branch productivity through effective work scheduling and planning specifically around preventative maintenance, repair campaigns, and OOS vehicles
Accountable for coordinating with rental counter to identify repair requirements, available substitute units and vehicle wash requirements
Ensure appropriate use of outside repair with vendors and customers
Location Management: Lead execution of parts inventory management process to include: physical inventory, parts ordering, receiving, stocking, managing purchase orders and parts invoices, and coordinating parts pick-up and delivery
Work closely with inventory planning team for changes to min-max levels
Ensure a safe and productive operation through proper implementation and administration of company policies and procedures
Review, analyze, and proactively develop steps to attain maintenance metrics
Create and execute action plans for continuous improvement to align with quality objectives
Financial Management: Financial reporting and cost control related to maintenance and asset management 
Understand financial statements in order to create action plans to manage running costs and overheads

 Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

33 days 4 hours ago

Ryder System, Inc.


Operations Management Trainee Ryder System, Inc. - Schertz, TX, United States


Location: Schertz, TX

Company Profile:
Ryder System, Inc. is a leading provider of commercial transportation, logistics, and supply chain management solutions, serving customers throughout North America, Europe and Asia. Over the past 80 years, Ryder has earned a reputation for delivering solutions that ease complexity and increase efficiency for companies of all sizes. An industry-leading FORTUNE® 500 company, Ryder’s products and services encompass everything from fleet management to large-scale supply chain solutions and turnkey transportation solutions, making commerce flow more efficiently, reliably, and safely for everyone. Ryder Fleet Management Solutions (FMS) provides leasing, truck rentals, used vehicle sales, maintenance, fuel and safety services to help customers deliver top-line service with bottom-line savings and one-stop simplicity. Ryder Supply Chain Solutions (SCS) manages the flow of goods from the acquisition of raw materials to the delivery of finished products. Ryder Dedicated provides turnkey transportation solutions that combine vehicles, drivers, routing and scheduling to help businesses run lean, stay safe and increase agility.