Operations Director IIISimon Property Group, Inc. - Thornton, CO
PRIMARY PURPOSE: The Operations Director is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Director will oversee all operational functions, projects, construction, and contracted services at the center among other things. Therefore, the Operations Director oversees the onsite maintenance, grounds keeping and custodial teams. PRINCIPAL RESPONSIBILITIES: The successful candidate’s responsibilities will include, but not be limited to: \tDevelop 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans \tOversees Preventative Maintenance of equipment and record keeping/related logs \tEnsures property safety systems are up to code, maintained and inspected \tConduct daily walk-through’s of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections \tAssist in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget \tManage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget \tConduct regular property inspections and assess the physical assets of the property. Prioritize capital projects to reflect critical needs and affordability \tManage the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment \tManage preventative maintenance program and oversee any necessary repair or construction work to sustain a safe and reliable environment \tManage relationships with third party contracted services providers and ensure adherence to Simon’s Purchasing Policy and Code of Business Conduct \tCo-manage Construction activities with the corporate Development team \tMaintain a safe environment through identification and elimination of any safely hazards to staff, tenants and customers. This includes the administration of all training and regulatory programs (OSHA, ADA, EPA etc) \tLead maintenance staff in work assignments and training. Assist in maintenance staff performance reviews \tEnsure public safety, Center security and effective risk management \tRead and interpret engineering drawings and schematic diagrams \tAssist General Manager with maximizing margin of profit centers \tPerforms Condition Assessments (either personally or with the assistance of consultants) to develop basis for long range capital plans and budgets \tEnsure information contained within the capital database is accurate, current and updated on a real time basis as changes occur \tComplete timely review and processing of vendor invoices, to ensure accurate services were provided prior to payment \tKnowledge of leases in order to determine financial responsibility of operational issues. \tImplement the energy plan communicated by General Manager for to minimize costs while maintaining a comfortable and safe shopping experience \tPrepare and oversee operational budgets and ensure all costs associated with property operations are managed with direct guidance and oversight \tProvide leadership and guidance to the Center staff in the area of operations and customer service as necessary \tFulfill Manager-on-Duty rotation and manage day-to-day activities as necessary. \tProvide operations support as necessary for special events and holidays \tContribute to the preparation and annual update of the Center’s five year strategic plan \tComplete required weekly, monthly and quarterly reports \tAssist the General Manager in the management of the Comprehensive Emergency Management Plan. Ensure all personnel are trained to function as an Emergency Task Force in Crisis Management response \tOversee operations in a crisis situation ensuring the safety and security of all customers, tenants, guest and assets \tResolve escalated customer complaints \tWork with security and local officials to plan and oversee a fire safety program. \tEstablish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.) MINIMUM QUALIFICATIONS: \tBachelor’s degree or equivalent experience \tMinimum 5 years of prior Operations, Facilities or Property Management experience \tWorking knowledge of maintenance and operational functions strongly preferred \tAbility to read and understand blue prints, CAD drawings and other schematics \tGood communication skills – written and verbal \tStrong sense of customer service \tSolid People Leadership skills \tMeets commitments - produces accurate work \tSolution oriented and results driven \tA strong value system, unquestioned integrity and good listening skills \tExercises good judgment skills \tProblem solver – ability to identify problems and understand issues. Resolve issues proactively \tSuper high energy and enthusiasm \tBasic to moderate computer skills (email, excel, word, online order systems etc.) \tValid Driver’s License \tAbility to lift and carry up to 50 pounds
5 days 1 hour ago
applyOperations Director III Simon Property Group, Inc. - Thornton, CO, United States
There you stand, a constant curator of trend and sophistication. Quirky yet adorable, you're delightfully personable. Clad in the loveliest of labels, your besties and frenemies alike consider you an excellent brand stylist. “She's so together,” they say. So organized on the outside, but it's a little bit of a clutter on the inside, isn't it? Wait, shopping friend! It's okay! We're here to help. We're all about lowering your level of stress and dreaming your level of sophistication into a redefined, daring level of confidence. Your next trip to a mall should make them a little jealous. Go ahead– we're not judging. Generate the good kind of gossip that makes them want to swim into your personal style a little more.
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