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Simon Property Group, L.P.

Operations Director III

Simon Property Group, L.P. - Merrimack, NH

PRIMARY PURPOSE: The Operations Director is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Director will oversee all operational functions, projects, construction, and contracted services at the center among other things. Therefore, the Operations Director oversees the onsite maintenance, grounds keeping and custodial teams. PRINCIPAL RESPONSIBILITIES: The successful candidate\u2019s responsibilities will include, but not be limited to: Develop 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans Oversees Preventative Maintenance of equipment and record keeping\/related logs Ensures property safety systems are up to code, maintained and inspected Conduct daily walk-through\u2019s of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections Assist in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget Manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget Conduct regular property inspections and assess the physical assets of the property. Prioritize capital projects to reflect critical needs and affordability Manage the work process for both capital projects and ongoing services \u2013 including developing scope of work, request for proposal, evaluating contractor submissions\/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and\/or payment Manage preventative maintenance program and oversee any necessary repair or construction work to sustain a safe and reliable environment Manage relationships with third party contracted services providers and ensure adherence to Simon\u2019s Purchasing Policy and Code of Business Conduct Co-manage Construction activities with the corporate Development team Maintain a safe environment through identification and elimination of any safely hazards to staff, tenants and customers. This includes the administration of all training and regulatory programs (OSHA, ADA, EPA etc) Lead maintenance staff in work assignments and training. Assist in maintenance staff performance reviews Ensure public safety, Center security and effective risk management Read and interpret engineering drawings and schematic diagrams Assist General Manager with maximizing margin of profit centers Performs Condition Assessments (either personally or with the assistance of consultants) to develop basis for long range capital plans and budgets Ensure information contained within the capital database is accurate, current and updated on a real time basis as changes occur Complete timely review and processing of vendor invoices, to ensure accurate services were provided prior to payment Knowledge of leases in order to determine financial responsibility of operational issues. Implement the energy plan communicated by General Manager for to minimize costs while maintaining a comfortable and safe shopping experience Prepare and oversee operational budgets and ensure all costs associated with property operations are managed with direct guidance and oversight Provide leadership and guidance to the Center staff in the area of operations and customer service as necessary Fulfill Manager-on-Duty rotation and manage day-to-day activities as necessary. Provide operations support as necessary for special events and holidays Contribute to the preparation and annual update of the Center\u2019s five year strategic plan Complete required weekly, monthly and quarterly reports Assist the General Manager in the management of the Comprehensive Emergency Management Plan. Ensure all personnel are trained to function as an Emergency Task Force in Crisis Management response Oversee operations in a crisis situation ensuring the safety and security of all customers, tenants, guest and assets Resolve escalated customer complaints Work with security and local officials to plan and oversee a fire safety program. Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.) MINIMUM QUALIFICATIONS: Bachelor\u2019s degree or equivalent experience Minimum 5 years of prior Operations, Facilities or Property Management experience Working knowledge of maintenance and operational functions strongly preferred Ability to read and understand blue prints, CAD drawings and other schematics Good communication skills \u2013 written and verbal\u00a0 Strong sense of customer service Solid People Leadership skills Meets commitments - produces accurate work Solution oriented and results driven A strong value system, unquestioned integrity and good listening skills Exercises good judgment skills Problem solver \u2013 ability to identify problems and understand issues. Resolve issues proactively Super high energy and enthusiasm Basic to moderate computer skills (email, excel, word, online order systems etc.) Valid Driver\u2019s License Ability to lift and carry up to 50 pounds

24 days 15 hours ago

Simon Property Group, L.P.

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Operations Director III Simon Property Group, L.P. - Merrimack, NH, United States

   

Location: Merrimack, NH

Company Profile:
There you stand, a constant curator of trend and sophistication. Quirky yet adorable, you're delightfully personable. Clad in the loveliest of labels, your besties and frenemies alike consider you an excellent brand stylist. “She's so together,” they say. So organized on the outside, but it's a little bit of a clutter on the inside, isn't it? Wait, shopping friend! It's okay! We're here to help. We're all about lowering your level of stress and dreaming your level of sophistication into a redefined, daring level of confidence. Your next trip to a mall should make them a little jealous. Go ahead– we're not judging. Generate the good kind of gossip that makes them want to swim into your personal style a little more.