Operations Change Management ManagerFreddie Mac - McLean, VA
The Treasury Services group is looking to expand its change management capabilities and is seeking two Operations Change Management Managers to help ensure that Treasury Services is functioning effectively and efficiently and is well positioned to absorb changes to its processes. This encompasses managing changes to baseline Wire Room and Treasury Services functions, managing larger change initiatives impacting Treasury Services, and ensuring Treasury Services is integrated with any major changes to up or downstream systems. At this time, the role does not require management of people, but rather management of projects and processes.
â€¢ As a project manager, have overall accountability for implementing a portfolio of change initiatives across all phases of project work
â€¢ Manage project scope, schedule and budget for assigned projects independently and as part of a team
â€¢ Manage and track action items, issues, and risks associated with assigned projects. Follow up on items with appropriate parties to ensure their resolution and/or escalate issues in a timely fashion
â€¢ Lead development of required project artifacts consistent with Freddie Mac project management methodology (e.g., charters and scope, workplans, resource planning, risk and control assessments, issue logs)
â€¢ Conduct weekly project status meetings, provide status updates to management on regular basis
â€¢ As a business analyst, analyze new products and enhancements, including new offerings in up and downstream systems, assess impacts on Treasury Services, and develop/implement operational changes to be made.
â€¢ Define business requirements to capture business area (customer) needs and guide new change initiatives. Facilitate resolution of obstacles that emerge along the way to drive projects forward
â€¢ Work with Treasury Services business leads to develop user acceptance testing strategies, test plans, and test cases, and support execution (and documentation) of UAT testing
â€¢ As part of the change management team, develop long-term strategy for improvements to processes and technology
â€¢ Work, in partnership, with internal and external stakeholders, including close partnership with IT and with external vendors and partners.
16 days 5 hours ago
applyOperations Change Management Manager Freddie Mac - McLean, VA, United States
Freddie Mac was chartered by Congress in 1970 with a public mission to stabilize the nation's residential mortgage markets and expand opportunities for homeownership and affordable rental housing. Our statutory mission is to provide liquidity, stability and affordability to the U.S. housing market.
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