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The Home Depot, Inc.

Online Product Manager - Search - Military veterans preferred

The Home Depot, Inc. - Austin, TX

Home Depot To apply for this position please CLICK HERE
Position Purpose:At HomeDepot.com, our award-winning e-Commerce team is blazing a trail of retail shopping innovation by leveraging cutting-edge technology with our 2,200 store locations and a relentless focus on customer service. We have been named one of the world's most innovative companies and we are on a mission to provide the best interconnected shopping experience to our consumers. To do so, we need more dreamers, innovators and big thinkers passionate about re-imagining the future of retail. Interested in making history with us? If so, apply today to experience what it\u2019s like to be a part of our HomeDepot.com team. Who knows? Your next big idea may just change the future of retail!We are looking for an innovative, results-oriented, customer-centric and seasoned Product Manager to join our Search team to help define, drive and monitor the business on all aspects of demand, customer experience, and conversion. This Search Product Manager should be passionate about the customer and the E-commerce industry and have proven results leading a team of product mangers in a fast-paced environment. The successful candidate will evaluate and drive improvements in the overall look, feel, and navigation of customer-facing site aspects, as well as back-end API and data structures for their product areas on Homedepot.com.The Search Product Manager will define innovative customer experiences, coordinating with engineering and data science teams to ensure requirements are implemented effectively, and partnering as needed with internal and external business teams to guarantee successful protoyping and product implementations. Major Tasks, Responsibilities, and Key Accountabilities:
Gain a thorough understanding of customer needs, both existing and potential, and use that knowledge to help deliver site features that provide Home Depot customers with an unparalleled shopping experience.
Forecast, monitor, analyze and report on the product line.
Conduct financial analysis and assist in the creation of business plans for new opportunities.
Create business requirements and drive improvements to customer-facing site features, back end systems, and new business models.
Apply a thorough understanding of the E-commerce industry, its seasonality and global business trends/events, and continually monitor competitor/industry developments.
Drive projects and promotions with site merchandising, web development, and design teams.
Identify and assess value of technology licensing with new vendors to deliver on innovative customer experience features.
Nature & Scope:
Position reports to Sr. Director, Product Management
No Direct reports
Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Travel: Typically requires overnight travel less than 10% of the time.Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Education Required:The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.Years of Relevant Work Experience: 5 yearsPhysical Requirements:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Additional Qualifications:
A strong background (5 years) in product management or marketing is required, preferably within a consumer goods, retail or internet company
BA/BS required
Demonstrated ability to build and manage high-performance product management and prototyping teams
Strong strategic aptitude; proven ability to define a winning business strategy and product roadmap
Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly websites and customer-facing features

Proven analytical and quantitative skills (experience with excel and access); ability to use hard data and metrics to back up assumptions and feature concepts; comfort with pro-forma financial and operational analysis
Implementation orientation; demonstrated ability to translate strategic differentiators into innovative and detailed product requirements

Demonstrated ability to manage multiple projects across diverse groups, including data science, experience product managers, engineers and QA - work prioritization and planning
Exceptional interpersonal, communication, cross-collaboration and team skills
Knowledge of E-commerce business KPIs and technologies

Ability to deliver initiatives from conception through completion
Proven ability to make smart feature (customer experience) versus time-to-market trade-offs
Preferred Qualifications:
MBA or MS-CIS preferred
Prior experience leading products focused on search.
Demonstrated success building buy-in for an innovative and bold vision
Technical fluency; comfort understanding and discussing architectural concepts, schedule tradeoffs and new opportunities with technical team members
Nimbleness and comfort with ambiguity; comfort responding quickly to rapidly evolving threats and opportunities
Strong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment
Knowledge, Skills, Abilities and Competencies:Strong strategic aptitude
Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly websites and customer-facing features
Proven track record of taking ownership and driving meaningful results
Exceptional interpersonal, communication, cross-collaboration and team skills
Ability to deliver initiatives from conception through completion

10 days 8 hours ago

The Home Depot, Inc.

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Online Product Manager - Search - Military veterans preferred The Home Depot, Inc. - Austin, TX, United States

   

Location: Austin, TX

Company Profile:
The Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank. Along with investment banker Ken Langone and merchandising guru Pat Farrah, the founders’ vision of one-stop shopping for the do-it-yourselfer came to fruition when they opened the first two Home Depot stores on June 22, 1979, in Atlanta, Georgia. The first stores, at around 60,000 square feet each, were cavernous warehouses that dwarfed the competition and stocked 25,000 SKUs, much more than the average hardware store at that time. Empty boxes piled high on the shelves gave the illusion of even more product. From the start, associates were able to offer the best customer service in the industry, guiding customers through projects such as laying tile, changing a fill valve or handling a power tool. Not only did store associates undergo rigorous product knowledge training, but they also began offering clinics so customers could learn how to do it themselves. The Home Depot revolutionized the home improvement industry by bringing the know-how and the tools to the consumer and by saving them money.