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UnitedHealth Group

Nurse Advice Line RN - Telecommute - Part time positions for Days and Evening Shifts

UnitedHealth Group - Maryland Heights, MO

Nurse Advice Line RN - Telecommute - Part time positions for Days and Evening Shifts

Job Description

Position Description

The quality of care we provide our patients doesn't change no matter how it is delivered. Joining UnitedHealth Care as an Advice Line Registered Nurse can be your opportunity to offer a higher level of care to our members. While your work will take place over the phone, you'll have a direct impact on the lives of our members, recommending an appropriate level of clinical care and connecting them with the resources they need to make informed health decisions. You'll act as a compass for our members, guiding them through a complex medical environment as you identify appropriate providers and services, act as a health coach and provide referrals in order to optimize health outcomes. This is an exciting time to join a truly inspired organization. Take this opportunity and begin doing your life's best work.(sm)

***Benefits are available for Part-Time shifts***

This position will work as part of a 24/7 inbound Nurse Advice Line and we have part-time positions available. Holidays are required on a rotating basis. This is a work from home / Telecommute position from anywhere in the USA. Available schedules listed below, all times in Central Time Zone:

1) 3:00pm - 11:30pm / Days off: Sunday, Wednesday & Thursday each week

2) 7:00am - 1:00pm / Days off week 1: Tues & Thurs, week 2: Mon & Thurs

What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Assesses patient's current health status and recommends appropriate level of care based on clinical judgment and protocols

Adheres to ethical, legal/regulatory and accreditation standards

Assesses consumer's understanding of their condition and identifies potential care and/or provider gaps

Provides health education and coaches consumers on treatment alternatives to assist them in best decision making

Assesses readiness to change, offering opportunities for intervention that will assist consumers in reaching their health care goals

Uses coaching techniques, activation and motivational skills to empower the member to take action and participate in the shared decision making process

Supports consumers in selection of best physician and facility to maximize access, quality, and to manage heath care cost

Empowers consumers with skills to enhance their interaction with their provider

Coordinates services and referrals to health programs and community services

Assesses and triages immediate health concerns

Manages utilization through education

Collaboratively plans care with member

Please Note:

In order to be considered for this position, you must be able to obtain an SF86 Position of Trust which is only available to U.S. Citizens. Our Facilities Security Officer will initiate this process post-offer acceptance. Failure to obtain this will result in termination from this role.

This position will require active and unrestricted Nursing licensure in multiple US States. Selected candidate must be willing and able to obtain and maintain multiple state licensure. (Application fees and filing costs paid for by UHG)

Required Qualifications:

Active, unrestricted RN license in your state of residence

2 years of RN experience

Proficient level of experience with Microsoft Office applications, and strong technical aptitude

Multiple state licensure (in addition to Compact License if applicable) or ability to obtain multiple state nursing licenses required

United States Citizenship

Ability to obtain favorable adjudication following submission of Defense Health Agency eQuip Form SF86

Ability to work one of the shifts listed in the description

Preferred Qualifications:

3 years of Behavioral Health experience

3 years of OBGYN experience

3 years of experience working with Pediatric population

Bilingual / Spanish

Coaching, motivational interviewing and/or decision support experience

Triage experience

Case Management experience

Careers with Optum.

Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Nurse, RN, Call Center, Triage, Behavioral Health, Bilingual, Spanish, OBGYN, Pediatrics, Case Management, Telecommute, Work From Home, Virtual, Part-Time


Job Reference #:


12 days 19 hours ago

UnitedHealth Group


Nurse Advice Line RN - Telecommute - Part time positions for Days and Evening Shifts UnitedHealth Group - Maryland Heights, MO, United States


Location: Maryland Heights, MO

Company Profile:
About UnitedHealth Group UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone. We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term