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Allstate Insurance Company,

National Accounts Analyst

Allstate Insurance Company, - Jacksonville, FL

Where good people build rewarding careers.

Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

The National Account Client Services team at Allstate Benefits accelerates National Account sales and revenue growth by providing enhanced pre- to post-sale support to sales leaders, brokers, and clients of Allstate Benefits.

The National Accounts Analyst II researches, analyzes and resolves premium payment discrepancies for assigned national accounts. This role will support the National Account Client Service Consultant and/or Manager and focus on working discrepancy reports and seek out solutions to reduce discrepancies.

Key Responsibilities

Researching and replying to national account requests related to billing questions, processing refund checks, and reallocating premiums as necessary.

Managing suspense accounts using established departmental procedures, processing policy transactions for withdrawn or declined policies, cancellations, billing mode changes, and address changes.

Reviews employer payment records to ensure accurate deductions are occurring against coverage elected, and researches differences in preparation for Client Service Consultant review.

Job Qualifications

High School Diploma/GED required, Bachelor’s degree preferred

2 years customer service and experience in a professional business environment.

Advanced Microsoft Excel skills required in order to manage data.

Intermediate knowledge of Word as well as strong computer skills.

Excellent verbal and written communication skills are a must.

Excellent research and analytical skills and previous work history in this field.

Insurance, accounting and analytical background is a plus.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


14 days 1 hour ago

Allstate Insurance Company,


National Accounts Analyst Allstate Insurance Company, - Jacksonville, FL, United States


Location: Jacksonville, FL

Company Profile:
The Allstate Foundation brings the relationships, reputation and resources of Allstate to support innovative and lasting solutions that enhance people's well-being and prosperity. Since 1952, The Allstate Foundation has been dedicated to a straightforward purpose: helping people. We have created practical, proven programs for thousands of individuals and families to help them overcome personal challenges and uncertainties - leading to better, safer lives. The Allstate Foundation supports a range of programs across the nation, in the Chicago area (our backyard) and at the state and local level. In every case, we direct our resources and support toward areas that fulfill our commitment to help protect and prepare people across the nation.