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Metropolitan Life Insurance Company - MetLife

Manager II- Annuity Operations

Metropolitan Life Insurance Company - MetLife - West Des Moines, IA

Job Location:

United States : Iowa : West Des Moines Alternate Job Location :

United States : Florida : Tampa || United States : North Carolina : Cary || United States : Rhode Island : Warwick

Role Value Proposition:

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role within Governance and Enabling Operations will assist in developing the department’s vision, strategy, service levels, and business objectives.

Key Responsibilities:

Communicates senior management’s vision and strategy to staff.

Identifies training needs of end users and staff and develops and provides the necessary training to meet those needs.

Partners with other operational areas to build strong working relations and improve workflow and organizational issues.

Forecasts and monitors the budget for areas of responsibility.

Determines specific business application software requirements to address complex and varied business needs and analyses and designs solutions to complex and varied business needs.

Designs, implements, and monitors the progress of initiatives, milestones, and budgets to ensure timeliness and deliverables are met.

Manages critical relationships with IT, consultants and vendors, internal end users, and business customers/leadership

Essential Business Experience and Technical Skills:


5 years of related work experience.

Previous supervisory experience.

Ability to communicate complex solutions clearly and effectively with management and project resources, both verbally and in writing.

Strong consulting and negotiation skills for gathering business intelligence and influencing partners.

Ability to think critically and strategically.


Bachelor’s degree in a related field.

Knowledge of Annuity and Retail Life products is desired.

Successful experience with teaching, mentoring, and coaching staff.

Working knowledge of MetLife accounting systems is preferred.

High level of organizational skills and the ability to prioritize and multi-task in a changing environment.


Not Applicable

Business Category

Governance and Enabling Operations : Global Operations

Number of Openings


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

15 days 6 hours ago

Metropolitan Life Insurance Company - MetLife

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Location: West Des Moines, IA

Company Profile:
MetLife, Inc., through its subsidiaries, provides insurance, annuities, and employee benefit programs in the United States, Japan, Latin America, Asia, Europe, and the Middle East. It operates in six segments: Retail; Group, Voluntary & Worksite Benefits; Corporate Benefit Funding; Latin America; Asia; and Europe, the Middle East and Africa. The company provides variable, universal, term, and whole life products; individual disability income products; personal lines property and casualty insurance, including private passenger automobile, homeowners, and personal excess liability insurance; and variable and fixed annuities for asset accumulation and distribution needs, as well as mutual funds and other securities products. It also offers group insurance products, such as variable, universal, and term life products; dental, group short- and long-term disability, and accidental death and dismemberment coverages; and voluntary and worksite products consisting of personal lines property and casualty insurance, as well as LTC, prepaid legal plans, and critical illness products. In addition, the company provides annuity and investment products comprising guaranteed interest products and other stable value products, income annuities, and separate account contracts for the investment management of defined benefit and defined contribution plan assets; and structured settlements and products to fund postretirement benefits and company-, bank- or trust-owned life insurance, as well as health insurance, group medical, credit insurance, endowment, retirement, and savings products. It serves individuals and corporations, as well as other institutions and their employees. The company sells its products through sales forces, third-party organizations, independent agents, and property and casualty specialists, as well as through career agency, bancassurance, direct marketing, brokerage, and e-commerce channels. MetLife, Inc. was founded in 1863 and is based in New York, New York.