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Western Union Holdings Inc.

Manager AML Compliance GAO Programs

Western Union Holdings Inc. - Englewood, CO

Job Location: Western Union, Englewood, CO, 80113, USA

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**Job Title:** Manager, AML Compliance - GAO Programs **Requisition #:** 1704456 Western Union is changing. Yes, we’re the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers. But we’re on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved – billions of people and businesses with unmet financial service needs. That means aggressively pursuing digital, mobile, ATM/kiosk and stored value card strategies that meet the needs of today’s global consumers and businesses. So, if you’re looking for a company on the move – and truly one of the most diverse work environments on the planet – then Western Union could be for you. Right now, we are seeking aManager, AML Compliance – GAO Programs, based at Western Union’s headquarters in Englewood, Colorado. In this role, you will be responsible for supporting the day-to-day management of the Global Agent Oversight program. **In additional, you will** : Build agent oversight processes, systems, and strategies that will facilitate global alignment and ensure compliance with international laws, government regulations, and industry best practices. Manage the development of and updates to program policies, procedures, and desktop documentation. Oversee timely and thorough completion of any regulatory, audit, or third-party action plans. Actively participate in and oversee the program’s project portfolio, including but not limited to strategic initiatives and system requirements. Work closely with the Global Agent Oversight Reporting Manager to develop program-level measures of success, and to provide status updates, reporting, dashboards, and presentations. Establish and maintain forums for agent oversight discussions, change management, and escalation pathways. Engage with relevant partners, including regional compliance, other compliance groups, and other business groups to maintain alignment and achieve program objectives. Ensure all project objectives are fulfilled and are transitioned smoothly into business as usual. Monitor/evaluate program progress, escalating any issues, proposing solutions for improvement, and taking responsibility for implementing improvements. Manage team members to ensure all goals are met on time and within scope. **Qualifications** : Minimum of five years of progressive experience managing projects in a complex retail financial services organization with multiple products in payment services, or in a regulatory agency specializing in compliance issues for payment services. Understanding of compliance regulations within the banking/financial services industry. Prior experience drafting policies, procedures, and program documentation strongly preferred. Prior experience addressing regulatory, audit, or third-party action plans strongly preferred. Able to create change through influence, foster teamwork and orchestrate teams; demonstrate effective interpersonal skills, ability to earn the trust of leadership and business partners. Very strong written and verbal communication skills are a must. The ability to adapt to an ever-changing environment due to the nature of the global regulatory landscape. Ability to coordinate global program initiatives with diverse participation. Proactive, strategic, curious, and passionate about continuous learning and improvement. People management experience. Bachelor's Degree; advanced degree desirable. With a 160-year history of connecting people when it matters most, Western Union continues to shape the world in which we live. WU offers one of the easiest ways for families and friends to send money and stay connected almost anywhere in the world. We take pride in being close to our consumers. Together with our Agents, we speak our consumers' languages and live in our consumers' neighborhoods. As a result, our Agents and employees are more like ambassadors. They are ambassadors of trust. Ambassadors of responsibility. And ambassadors of hope. They are the living, breathing manifestation of who we are as a company and reflect the WU behaviors: Inspired. Connected. Driven. Game-Changer. Responsible. EOE/AA Women, Minorities, Veterans, Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability or other protected category.

4 days

Western Union Holdings Inc.


Manager AML Compliance GAO Programs Western Union Holdings Inc. - Englewood, CO, United States


Location: Englewood, CO

Company Profile:
Western Union Business Solutions is a global leader in foreign exchange and international payments. With industry expertise and market-leading technology, we help companies to deliver funds fast. In 2009, Western Union acquired Custom House, an award-winning industry leader with over 18 years of experience in international payments and currency risk management. By leveraging Custom House's technological innovation and industry experience with a globally-recognized company with a strong financial backing, this acquisition allowed us to further establish our presence in the field of global business-to-business payments, helping our clients to expand into competitive, profitable new markets.