Live chat
Henry Schein, Inc.

Manager, Regional Operations- Phoenix

Henry Schein, Inc. - Phoenix, AZ

Manager, Regional Operations- Phoenix','R105272','!*!JOB SUMMARY:

To assure all operations of Centers identified within area of responsibility are running effectively in partnership with the Regional Field Manager with a focus on corporate plicy and procedure compliance for all Center personnel, inventory control and reporting, P&L maintenance and customer satisfaction.  Equipment Service Technician, Service Coordinator, Equipment Coordinator, Showroom Coordinator and Customer Service personnel positions will report directly to the Regional Operations Manager.  Additional responsibilities include full utilization of the Everest System which also involves training and development of new Center personnel and cross-training of job functions with existing Center personnel


Maintains full responsibility for coordination of equipment sales and service process, ensuring that all Center TSM's are working together as a team to provide maximum customer satisfaction

Works directly with Equipment, and service Coordinators within each Center location.

Open communication

Develop system for Center reporting (issures, activities, updates, etc.)

Assure timely submission of Service Technician paperwork

OSHA compliance

Visits each Center minimally one time per month

Assures all corporate policy and procedure compliance of all Center personnel

Full utilization of Everest System:

Intense training with full applications assessment required.

Includes training of new Center personnel (assess training ability).

Inventory control and with ability to analyze reporting for submission to corporate headquarters.

Review / identify reporting requirements

Timely submission (monthly / quarterly)

Maintenance of Center P&L.  Responsibility shared with Regional Field Manager.

Expense Control

Service Technician productivity / revenue

Recruiting of Personnel

Service Technician

Center Personnel


Cross-train Center personnel on each job function

Service Technician training

Warehousing maintenance and organization

Categorize inventory

Maintains safety standards

Strong interpersonal skills required

Coaching skills

Ability to work independently

Problem solving ability

Team Building

Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.

Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.','!*!Experience:

Minimally ten years of prior Dental experience

Specialized Knowledge and Skills:

Word, Excel, Access and computer skills Dental Product purchasing experience


College Education or relevant job experience


Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at:','USA-AZ-Phoenix','Manager, Regional Operations- Phoenix

9 days 18 hours ago

Henry Schein, Inc.


Manager, Regional Operations- Phoenix Henry Schein, Inc. - Phoenix, AZ, United States


Location: Phoenix, AZ

Company Profile:
Henry Schein, Inc., a FORTUNE 500® company and a member of the NASDAQ 100® Index, is the world's largest provider of health care products and services to office-based dental, animal health and medical practitioners. The Company is a FORTUNE World's Most Admired Company, and ranks first on the FORTUNE list in the Wholesalers: Health Care industry. Henry Schein is also on Ethisphere's list of the World's Most Ethical Companies