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Jones Lang LaSalle Incorporated

Manager, Occupancy Planning

Jones Lang LaSalle Incorporated - Palo Alto, CA

About JLLJLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $145 billion. At the end of the third quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 80,000. As of September 30, 2017, LaSalle Investment Management had $59.0 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit is focused on winning in the marketplace and being the industry leader, executing better than anyone else and innovating to create great products and services. We operate in an atmosphere of teamwork, ethics and excellence. Our clients see the results as we address their needs, solve their problems and bring new ideas. As a distinguished market leader, we offer challenging career opportunities in an exciting environment. Our future success as a firm depends on our ability to attract and develop the very best people in the business. Our values define who we are, underscore our commitment to clients and provide direction for everything we do. Our unique culture has been recognized by industry experts and our peers. We are: • A LinkedIn 'Top Company: Where the World Wants to Work Now' • A “best company to work for” in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong • World’s Most Ethical Companies from Ethisphere Institute for seven consecutive years • America’s 100 Most Trustworthy Companies from Forbes Magazine • #1 Top Corporate Real Estate Firm from Watkins Research Group, Inc. for six consecutive years This partial list of awards demonstrates our record of achievement and our commitment to fostering an award-winning culture. For further information, visit Information Security StatementEmployees are expected, at all times, to perform their responsibilities in accordance with the JLL Code of Business Ethics and the firm’s corporate policies. Employees granted access to the firm’s information technology are expected to follow the firm’s guidance designed to promote best practices for information security, data privacy and the appropriate use of technology systems. Job Summary To provide a global/national perspective on Client’s occupancy planning organization, and serve as a single point of contact for quality control in terms of consistency in planning processes, procedures and protocols, as well as consistency in delivery of the workplace.From a global/national perspective, manages corporate-wide planning standards, company image control, and special, ad-hoc planning analyses.  Also serves as manager to the entire team of occupancy planners, planning assistants and CAD administratorsArea of Responsibility 
Service delivery and account management
Provides a single point of contact for all occupancy planning account issues, as well as a platform to escalate geography-specific planning issues;
Supervises the development and coordinates the delivery of each region’s quarterly report;
Participates in planning meetings hosted by the client’s Planning Director/point of contact;
Understand Client Portfolio and Drive High Level Strategies across the Portfolio.
Review Metrics and compare across Accounts
Manage Staffing Levels to ensure appropriate staffing at all sites.
Ensures national consistency in delivery of services, by providing training and review of all deliverables;
Ensures that Jones Lang LaSalle’s continually evolving “best practices” are incorporated into the work product of the entire team;
Provides a mechanism to engage “swat” teams where necessary to respond to unexpected needs

Provides the Jones Lang LaSalle client relationship manager (CRM) with Strategic Occupancy Planning account-related information (e.g. progress and status reports, vendor contracts and invoices(as necessary) and employee updates);
Assist in creating the Mobility Program and ensuring that the team is trained in all aspects of mobility including Dark Space Studies, Work style Surveys, iPlan Tool, Programming Matrix and Space Recommendations.
Manages support vendors (architects, engineers, furniture, etc.) that may be required from time-to-time in order to deliver the services outlined;
Facilitates necessary communication between planning staff, and other Jones Lang LaSalle team members as well as account real estate staff; and
Manages all planning staff, and conducts performance evaluations of occupancy planners, planning assistants and CAD administrators.

Reporting and Operations
Assists in Issuing the Quarterly Report: The quarterly report includes:  headcount projections, supply and capacity information and the status of major initiatives (a real estate action plan) for the portfolio; monthly space allocation data, group block plans;  Present to Senior CRE
Monthly Planning/Project Presentations to Client
Assist with Monthly Account Specific Occupancy Planning Meetings
Special, ad-hoc assignment reports;
Training manuals, report format guidelines, and other job-related procedures; and
“Best Practices” updates to account occupancy planning team.

OtherAny and all other duties and tasks assigned

Knowledge, Skills & Abilities 
Educations/trainingBS, BA, MBA in design, finance, architecture, or project management

Years of relevant experience7-10 years with management experience

Skills and knowledgeMS Office, CAFM tools

Other abilitiesProven leadership

 #LI JLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit for additional information on JLL’s commitment to equal opportunity.

8 days 14 hours ago

Jones Lang LaSalle Incorporated


Manager, Occupancy Planning Jones Lang LaSalle Incorporated - Palo Alto, CA, United States


Location: Palo Alto, CA

Company Profile:
JLL is a financial and professional services firm specializing in commercial real estate services and investment management. We create value for companies and institutions that invest in and use real estate. Our 48,000 people work across 1,000 locations in 70 countries to serve the global, regional and local needs of corporates, investors and developers. Our integrated services offering is grounded in expertise in all property types, a deep understanding of real estate markets and capital markets, and is coordinated and consistent across geographies.