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Wells Fargo

MCRM Issues Management Consultant - SHRP & IMAC

Wells Fargo - Charlotte, NC



North Carolina

At Wells Fargo, we have one goal: to satisfy our customers’ financial needs and help them achieve their dreams. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk

helps all Wells Fargo businesses identify and manage risk. We focus on three key risk areas: credit risk, operational risk and market risk. We help our management and Board of Directors identify and monitor risks that may affect multiple lines of business, and take appropriate action when business activities exceed the risk tolerance of the company.

The Market and Counterparty Risk Management (MCRM)

organization within Corporate Credit & Market Risk is responsible for ensuring an appropriate Risk Management frameworks exist for products offered by the primary trading and lending desks, with particular emphasis on Counterparty Credit Risk and Market Risk. A Risk Management framework includes the identification, measurement, approval, pricing, aggregation and reporting of counterparty credit risk and market risk.

Business Management Team

Focused on delivering strategic and tactical support to both the Head of MCRM as well as MCRM senior leaders through complex functional projects, presentations, issue management, reporting, and overall team member engagement.

The Role

As part of the

MCRM Business Management team

, the MCRM Issues Management Team is seeking a results-driven individual with the desire to make a meaningfully impact across the organization by becoming the SHRP (Shared Risk Platform) point of contact (POC) and the integral coordinator of the MCRM Issues Management Approval Council (IMAC). The candidate will be responsible for owning the processes related to SHRP for a line of business, navigating the system to ensure the correct fields are populated and maintain data quality checks to keep a high standard of LoB data integrity. In addition, the candidate will be involved in the implementation rollout of the Enterprise Issue Management policy and the SHRP system updates.

The candidate is not afraid to ask questions so he/she learns, retains, reflects, and assists others. The candidate will keep excellent management of his/her time and workload to ensure due date/deadlines are met with the highest quality output.

The role will require an understanding and or familiarity with Business Management, Issues Management, Capital Markets/Institutional traded Products, and or Counterparty/Market Risk. However, strong experience supporting multiple priorities, understanding impact from governing teams and policies, and working with a sense of urgency are also keys to success in this role. An opportunity to challenge others to think/act more critically and strategically will organically drive successful outcomes. The expectation is that the role will maintain a strong sense of self-reliance and resilience to bring tasks to completion.

The* MCRM Issues Management Consultant – SHRP & IMAC* role will be highly visible, demanding, rewarding, and provide an individual the opportunity to dramatically improve process gaps and establish BAU routines for “all things” issue management and SHRP-related within MCRM.

Specific responsibilities for this role include:

Coordinate the issue management process with in the line of business and partner with issue owners to ensure all SHRP items are resolved expeditiously.

Work closely with the Enterprise Issues Management team members to drive out any changes/impacts from either policy updates or SHRP platform enhancements.

Field questions related to issues and corrective actions and provide responses within the context of the issues management policy as well as SHRP enhancements/requirements

Support leadership with key short term tasks and ad hoc requests that require quick turnaround; refine/anticipate asks to build BAU processes/reports

Identify and leverage process efficiencies and consistency across MCRM

Ensure all documentation is error-free and ready for forwarding to senior management, auditors, and/or regulators

Escalate/resolve issues, dependencies, etc. that might impact deadlines to keep senior management continuously aware

Building out and enhancing existing reporting/analytics around Issues Management

Required Qualifications:

6 years of experience in one or a combination of the following: project management, implementation, or strategic planning

Desired Qualifications:

Knowledge and understanding of Shared Risk Platform (SHRP) such as reporting and issue management

Experience with Wells Fargo risk systems such as Shared Risk Platform (SHRP), Risk and Control Self-Assessment (RCSA), or Control Risk Analysis System (CRAS )

Strong time management skills and ability to meet deadlines

Ability to articulate complex concepts in a clear manner

Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Excellent verbal, written, and interpersonal communication skills

Ability to identify inefficiencies, opportunities to streamline business processes, and implement change

Ability to take on a high level of responsibility, initiative, and accountability

Strong analytical skills with high attention to detail and accuracy

Outstanding problem solving and decision making skills

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at









All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

25 days 8 hours ago

Wells Fargo


MCRM Issues Management Consultant - SHRP & IMAC Wells Fargo - Charlotte, NC, United States


Location: Charlotte, NC

Company Profile:
Wells Fargo & Company provides retail, commercial, and corporate banking services to individuals, businesses, and institutions. The company’s Community Banking segment offers checking and market rate accounts, savings and time deposits, individual retirement accounts, and remittances; and lines of credit, auto floor plan lines, equity lines and loans, equipment and transportation loans, education and residential mortgage loans, and credit and debit cards. This segment also provides equipment leases, real estate and other commercial financing, small business administration financing, venture capital financing, cash management, payroll services, retirement plans, health savings accounts, and merchant payment processing and private label financing solutions, as well as purchases retail installment contracts. Its Wholesale Banking segment offers commercial loans and lines of credit, letters of credit, asset-based lending, equipment leasing, international trade facilities, trade financing, collection, foreign exchange, treasury management, investment management, institutional fixed-income sales, interest rate, commodity and equity risk management, insurance, corporate trust fiduciary and agency, and investment banking services, as well as online/electronic products. This segment also provides construction, and land acquisition and development loans; secured and unsecured lines of credit; interim financing arrangements; rehabilitation loans; affordable housing loans and letters of credit; loans for securitization; commercial real estate loan servicing; and real estate and mortgage brokerage services. The company’s Wealth, Brokerage, and Retirement segment offers financial advisory, wealth management, brokerage, retirement, trust, and reinsurance services. As of March 7, 2014, it operated through 9,000 locations and 12,000 ATMs, and offices in 36 countries, as well as through The Company was founded in 1852 and is headquartered in San Francisco, California.