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Fifth Third Bank

Lead Scrum Master.

Fifth Third Bank - Cincinnati, OH

Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.

We employ about 18,000 people, and what we offer is:

# A chance for employees to build their future, with supportive career development and financial wellness programs.

# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.

# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.

It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.

Mortgage Banking at Fifth Third Bank encompasses three sales channels # Retail, Direct and Correspondent. It also includes the operations side, with three major Fulfillment Centers in Cincinnati, Ohio; Grand Rapids, Michigan; and Chicago, Illinois. We offer many different mortgage loan options, and our customers look to us when they are thinking about buying a new home, building their dream home, refinancing their existing home, or exploring options for downsizing. Additionally, the Fifth Third partners with the Community College Foundation to bring the Financial Empowerment eBus to our communities. This bus is retrofitted as a mobile classroom that hits the streets to provide financial education on important topics including homeownership. We also play a key role in supporting homeownership by offering refinancing and modification opportunities.


Member of the Agile Center of Excellence Team and works under the guidance and leadership of the Sr. Director of Agile, and will be responsible for implementing Agile practices by facilitating team ceremonies and resolving impediments for the agile teams.The Lead Scrum Master guides one or more teams to self-organize and build an environment that enables delivering business value and a great product. As a master of ceremonies, will help the team estimate work effort, plans sprint backlogs,facilitatedaily standups, and conduct sprint demos & retrospective meetings throughout the delivery of a product. Will be responsible for developing an in-depth understanding of the backlog items and will work closely with the Product Owner and thesprint team,making sure deliverables meet the acceptance criteria and are delivered with production quality. Will also play a key role in resolving business and team conflicts, helping to remove and escalate impediments and shielding the team fromexternaldistractions.

As a member of the Agile Center of Excellence team will work closely with members of Fifth Third's Technology & Business leadership.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensuresthatactions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.


. Guide the team and organization on how to use Agile practices and methodologies

. Oversee Scrum process and coaches the team; facilitates transparency, inspection and adaptation

. Lead daily scrum, sprint review, retrospective and planning meetings in a way that ensures full team engagement

. Support Product Owner and team in backlog grooming and release planning

. Remove impediments (e.g. cultural barriers, logistic challenges, coordination w/other teams)

. Foster close cooperation across all team members, encourage cross-training and supporting each other

. Facilitate communication and collaboration inside and outside the team (with other agile teams and the agile COE)

. Works to continuously improve teams' effectiveness

. Shield the team from external interference and ensure the team is fully functional and productive

. Foster self-organization and growth within the team

. Embrace servant leadership and display behaviors that come with the key mindset shifts associated with being agile.

. Build a trusting and safe environment where problems can be raised without fear of punishment

. Other duties as assigned




. 3 years of Scrum Master (or similar) experience

. Experience in Agile Development, with specific Scrum Master (or similar) experience required

. Ability to coach team on agile practices and ensure adherence to agile methodology to deliver max business value on time

. Strong communication skills with ability to communicate complex messages and teach new concepts

. Able to resolve conflicts within the team before they become an issue # strong mediator

. Active coach and mentor whose goal is to grow and maximize the team's potential

. Assertive, with the confidence to be voice of authority # not afraid to do what is best for the team

Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Experience Required

. Brings a high-energy and passionate outlook to the job and can influence those around her/him

. Able to build a sense of trust and rapport that creates a comfortable & effective workplace

. Excellent knowledge of Scrum methodology

. Ability to promote innovative thinking and self-improvement within the team

. Confident and skilled at guiding the team through organizational road-blocks to allow sprints to be completed on time

. 3 years of Scrum Master, Product Owner or Agile Coach experience along with previous experience of serving on Agile teams in other roles, strongly preferred

. Certified Scrum Master or similar certification, strongly preferred

. Familiar with Agile framework support tools like VersionOne, Rally, JIRA, TFS, etc. , strongly preferred #

. Broad experience with Minimal Viable Product, and Agile engineering practices and large-scale application development, strongly preferred

. Knowledge and/or experience with agile engineering practices and techniques such as Design Thinking, User Stories, Test Driven Development, Continuous Integration, Continuous Deployment, Automated Testing, Agile Games, strongly preferred

. Knowledge and/experience of Scaling Agile methods and frameworks, strongly preferred

. Bachelor's or Master's Degree in Business, Computer Science, Engineering, or a directly related field, strongly preferred

Job Code: 51409354

Posted Date: November 06, 2017

Company: Madisonville Office Building


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15 days 23 hours ago

Fifth Third Bank


Lead Scrum Master. Fifth Third Bank - Cincinnati, OH, United States


Location: Cincinnati, OH

Company Profile:
Fifth Third Bank is The curious bank. We are one of the top-performing banks in the country with a more-than-150-year heritage of success that comes from living up to our promise of listening to our customers and inspiring them with smart financial solutions. We are about: Fifth Third Bank, Member FDIC. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer. M/F/D/V Specialties Commercial Banking, Branch Banking, Consumer Lending, Investment Advisors