Lead Business Analyst - Military veterans preferredWalgreen Company - Deerfield, IL
Job SummaryResponsible for coordinating the efforts of multiple business analysts on a program or initiative. Directs and helps support the planning and analysis of highly complex business problems to be solved with new processes, features and technology solutions. Accountable for understanding the broader strategy and then prioritizing workflow and accountabilities across the analyst team. Maintains a thorough understanding of business processes pertaining to all aspects of Pharmacy & Retail Operations, helping to define new ways of driving traffic, customer experience, revenue growth and profitability for our business.Job Responsibilities
Serves as the lead business analyst on programs and initiatives by translating strategy into executable tasks, reprioritizing and delegation of the day-to-day workload and tracks progress; overseeing quality of reports and analytics.
Drives cross-functional collaboration to ensure all new products and services are created with the customer and business strategy in mind.
Leads planning for collecting, analyzing and reporting to assist Product Managers in long- and short-range product vision and strategy development and delivery.
Maintains a comprehensive understanding of business processes and practices pertaining to all aspects of relevant program functional areas, educating more junior level team members.
Owns analysis of highly complex information to build business case for system/operational procedure changes, new functional specifications or interface opportunities with costs and/or return on investment summarized.
Serves as an operational point of contact for program or new initiatives, communicating relevant program information to stakeholders across the organization.
Oversees the overall quality of data collection, analysis and business recommendations that are presented to business leaders on behalf of the broader analyst team.
Collaborates across Pharmacy & Retail Operations, IT, Supply Chain, legal and regulatory, process improvement teams, and others, to develop operational solutions.
Guides resource planning of analysts to ensure new products/services successfully addresses business needs.
Coaches and mentors Business Analysts, Sr. Business Analysts and cross-functional peers to ensure continuous improvement of the team.
Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Bachelor's Degree and at least 5 years of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions, OR High School Diploma/GED and at least 8 years of experience analyzing and reporting data.
Previous experience or functional knowledge of querying databases (for example: SQL, Golden, Business Objects, SAS and/or SQL Server).
At least 1 year of experience providing day-to-day direction over a team or peers.
Experience in identifying operational issues and recommending and implementing strategies to resolve issues and problems.
Experience communicating the impact of business analysis results to business leaders.
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Experience directly or indirectly managing people, including coaching and mentoring.
MBA, Master\u2019s Degree or other advanced degree.
Experience with full product management lifecycle.
Experience in a fast-paced, agile environment.
Experience in pharmacy, healthcare or retail industry.
10 days 21 hours ago
applyLead Business Analyst - Military veterans preferred Walgreen Company - Deerfield, IL, United States
At Walgreens, we help people get, stay and live well. That’s our core purpose and the difference we make in people’s lives every day. Our purpose has shaped the direction of our company since Charles R. Walgreen Sr. founded his first drugstore in 1901, and it still does today. Our team members make that purpose come to life in our over 7,800 stores in all 50 states, the District of Columbia and Puerto Rico, in our call centers, distribution centers, on-site clinics, specialty pharmacies and corporate offices. In fact, those daily demonstrations of our purpose have helped Walgreens become an industry leader and a household name. Walgreens has something for everyone who wants to build a successful career. Here, you’ll find supportive co-workers, an innovative environment and the tools you need to grow your skills, help build healthy communities and advance your career.
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