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American Water Company

Labor Relations Manager

American Water Company - Gary, IN

American Water is seeking a Labor Relations professional to represent American Water in Indiana, Kentucky and Tennessee.  This professional, experienced Labor Relations Manager will be directly responsible for negotiating union contracts, establishing and maintaining relationships with labor unions, participating on labor committees, etc.  The Labor Relations Manager will be a strong proponent in the successful relationship and ongoing relationship building with our labor organizations, managers, key stakeholders and our union represented employees and have a passion for the role and their contribution.   

The preferred location for this position is the Gary, IN metro area and will require frequent travel to Chattanooga, TN and Lexington, KY.

Primary Role

  • To optimize business performance by focusing on labor relations in the designated area, ensuring compliance to State and Federal laws, regulatory agencies, company policies, and collective bargaining agreements. Serve as the chief spokesperson (first chair) in labor contract negotiations as part of the management negotiations team.

  • Responsible for all collective bargaining agreement administration, interpretation, application, and negotiation in designated area.

  • Please note: This position can sit in Indiana, Tennessee, or Kentucky, with preference for the location of Gary, Indiana

Key Accountabilities

  • Prepare for labor negotiations, contract administration, contract language interpretation, application, and grievance procedures as well as participate in arbitrations, litigations, grievance meetings and hearings.

  • Serve as the chief spokesperson (first chair) in labor contract negotiations as part of the management negotiations team.

  • Ensure compliance with various State and Federal laws and/or agencies throughout a diverse region; guiding business managers to proactively identify and navigate risks.

  • Manage the collective bargaining process; develop contract language and assess impact of scenarios for designated area of responsibility.

  • Participate in contract negotiations for all contracts in designated area.

  • Provide consistent labor relations information and advice to local management and other HR professionals as required. Develop positive, constructive Union/Management relationships. Assist with Corporate Governance activities as directed. Provide expert advice and guidance in support of business development projects (due diligence; labor/employee relations; inputs on bids; integration, etc.) including Union Awareness requirements (if needed).

Key Accountabilities Continued

  • Act as primary contact for all labor relations in designated area of responsibility focusing on Collective Bargaining Agreement administration, interpretation, application, and negotiation.

  • Work within AW Labor Relations Strategies to implement practices, policies and programs that cultivate positive relationships in the Union/Non-Union and Management Workforce.

  • Support and develop training programs and other development initiatives which drive and facilitate our success.

  • Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.

Knowledge / Skills

  • Ability to effectively provide expertise with HR issues at all levels of the organization.

  • Strong management skills which include planning, organization, team building, strategic focus, influencing, and people development.

  • Proven track record of supporting change programs and partnering with business managers.

  • Ability to communicate effectively and with all levels within and outside the organization.

  • Extensive knowledge of all Human Resources areas including employment law, labor laws, EEO, ERISA, and other compliance mandates

Experience / Education

  • Bachelor’s Degree in Human Resources or related field preferred Masters’ Degree Desirable

  • 8 - 10 years Labor relations experience with a union workforce and Labor contract negotiations

  • Experience with arbitrations and mediations. Demonstrated experience as the chief spokesperson (first chair) in labor contract negotiations.

  • Experience with all varieties of HR issues with a tactical, hands-on approach.

  • PHR/SPHR desirable


Please apply to the role by clicking "Apply Now".

Or contact Susan Stefencavage, Senior Consultant, Talent Acquisition, American Water or 856-309-4516.

Join American Water.  We care about water.  It's what we do.

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.



6 days 15 hours ago

American Water Company


Labor Relations Manager American Water Company - Gary,IN,United States


Location: Gary, IN

Company Profile:
Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. To learn more about American Water and additional career opportunities.