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IDEX Corporation

Key Account Manager-Southern CA/Seattle, Washington Region (Home-based)

IDEX Corporation - Rochester, NY

**Title:** Key Account Manager-Southern CA/Seattle, Washington Region (Home-based)

**Business Unit:** Semrock


3625 Buffalo Road, Suite 6

Rochester, New York, 14624

United States

**Function:** Sales


# POSITION TITLE: _Key Account Manager_

# REPORTS TO: _Vice President of Sales_




The Key Account Manager (KAM) is responsible for driving the sales strategy & revenue within their assigned accounts/assigned region. The KAM is responsible for executing account strategy according to Semrock commercial business processes (forecast in orders and sales), account strategy, business development, communications and reporting. The KAM is responsible for executing on their individual regional priorities as well as delivering exceptional customer engagement.


+ Primary responsibility is to meet/exceed regional revenue plan in assigned territory.Revenue targets are combined OEM and market/application focused customers within their assigned area of responsibility.

+ Able to team effectively across IDEX Health & Sciences to support customers which require coordination beyond the local region.KAM utilizes tools like Key Account Plan and Executive Summary (Blue Sheet) to communicate opportunities, progress to plan objective and issues within their Key Accounts.

+ Assist in developing and implementing product specific growth strategies and initiatives within their territory as defined by Sales Leadership/Product Leadership.

+ Lead strategic engagement with customers on products, markets, customers and applications that align with Product Manager/Office of the CTO roadmaps.This includes supporting new product introduction (NPI) and Voice of customer (VOC) processes by teaming with product management & marketing to develop target customer list and deploy a campaign around NBO development.

+ KAM is responsible for effective utilization of factory resources to support customer programs/customer satisfaction and to drive new business opportunity (NBO) growth in their region at existing and new customers.This is done through effective qualifying of issues/opportunities locally, and by effective engagement throughout the opportunity development cycle.

+ Provide technical and selling expertise at target customers to “overserve” existing business and to deepen relationships with strategic customers which enable cross-platform sales, and which generates NBO results within these customer relationships



+ Ability and experience in successfully delivering results through cross-functional teams (initiating project, communicating the timeline/deliverables, managing schedules, and driving internal commitments).

+ Successful experience calling on senior management at customers.

+ Superior written and verbal communication skills able to communicate at all levels of the organization.

+ Ability to work successfully in a multi-cultural, global business environment.

+ Ability to travel 35-50% (domestic and international).

+ Excellent understanding of sales/account management processes and market knowledge.

+ Proven strategic problem solving expertise.


Account Management experience (OEM sales) preferred

BS/MS/PhD in engineering or related discipline

Strong knowledge of Fluorescence, Microscopy, Optical Imaging Systems and Spectroscopy highly desired.


Environmental Health & Safety, Code of Conduct, Anti-Harassment and others will be required.

*These positions may require lawful access to ITAR/EAR controlled information and employees in this role will need to meet those requirements. Requirements include US Citizenship or US Permanent Resident.

**Reporting and Location:** This position reports to the Vice President of Sales.

IDEX Corporation is an Equal Opportunity Employer committed to workforce diversity.


IDEX is an equal opportunity employer Minorities/Females/Protected Veterans/Disabled

# REQ ID: _1249_

28 days 8 hours ago

IDEX Corporation


Key Account Manager-Southern CA/Seattle, Washington Region (Home-based) IDEX Corporation - Rochester, NY, United States


Location: Rochester, NY

Company Profile:
IDEX Fluid & Metering Technologies systems are used in a wide variety of severe duty and/or highly precise fluid-handling applications around the world. Customized solutions range from diesel engine lubrication to food and beverage processing to the movement, measurement and dispense of fossil fuels, ethanol and other high value liquids and gases. With some of the most recognized brand names in positive displacement pumps, flow meters, compressors and injectors, IDEX is a supplier of choice within the rapidly growing infrastructure markets including alternative energy, oil & gas, water and wastewater.