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JPMorgan Chase & Co,

KYC Operations Project Manager - Associate - Military veterans preferred

JPMorgan Chase & Co, - Brooklyn, NY

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.\u00a0The KYC Business Analyst/Project Manager works on Technology and Operations projects supporting the strategic vision of the KYC Utility. The successful candidate will partner with key stakeholders in the KYC Utility as well as Line of Business Partners and Technology to drive the implementation of projects.\u00a0Key Responsibilities:

Develop an in-depth understanding of KYC technologies and strategies\u00a0

Liaise with business partners to understand the KYC Operations process in order to drive internal technology and development initiatives

Work with key stakeholders from the KYC Ops Team as well as LOBs to draft Business Requirements; Engage with the line operations team throughout implementation of projects; Research and document current environment and apply appropriate changes to support business needs

Partner with Technology teams to assist in translating business requirements to functional requirements

Contribute to prioritization calls, advocating for enhancements to benefit the KYC Ops Teams

Think strategically about enhancements to the process, driving changes to promote efficiency, quality, controls and governance

Assist with UAT planning; write and review test scripts, manage UAT testers;\u00a0 manage the defect resolution process and participate in testing at times

Draft or update procedures and job aids

Create training materials and conduct training

Communicate progress effectively with Senior Management on status calls

Escalate project issues and risks appropriately

Actively engage in project requirement meetings:

Influencing requirements through analysis; providing thoughtful input to insure\u00a0 business needs are met

Identifying and documenting project gaps, impacts, and risks

Working to ensure all business requirements are accounted for

Manage small projects or other program initiatives, with moderate to low supervision\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0

Capture and communicate lessons learned from a project and apply them to future business requirements

Monitor project post-execution and ensure long term implementation

1-3 years\u2019 experience as a Business Analyst/Project Manager in reference to business requirements, enhancement of programs, and quality testing\u00a0

Experience in KYC subject matter a plus

Experience with Agile project management framework as well as knowledge of JIRA\u00a0

History of success working in a team environment

Strong ability to identify problems and propose solutions, while acting with a sense of urgency

Proactive/self-starter with the ability to deliver value-added support to business partners in a dependable, timely and accurate manner

Demonstrates flexibility and willingness to accept new assignments and challenges in a rapidly changing environment

Ability to influence and drive organizational change, and effectively escalate and resolve issues

Strong analytical, interpersonal and presentation skills, including oral and written communication skills and attention to detail\u00a0

Strong PC Skills including Microsoft Excel, Project, Access, Word, PowerPoint, Visio and other reporting tools

See Job Description

8 days 15 hours ago

JPMorgan Chase & Co,

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KYC Operations Project Manager - Associate - Military veterans preferred JPMorgan Chase & Co, - Brooklyn, NY, United States

   

Location: Brooklyn, NY

Company Profile:
JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today: JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today: