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Intern - Technical Writing(5394)

Visa - Foster City, CA

Job Description

ABOUT THE TEAM

Network Processing Communications delivers the semi-annual business release documentation that includes the VisaNet Business Enhancements Release Global Technical Letter and Implementation Guide (GTLIG) used to communicate technical changes that may impact Visa clients and endpoints. In addition, Network Processing Communications delivers the Global Service Activation Guide (GSAG) to communicate activation, implementation, and testing activities for enhancements described in the GTLIG to internal Visa staff.

RESPONSIBILITIES 

Learn and apply Visa’s writing standards to all documentation,

which includes internal documents as well as external, client-facing business

release documents

Edit documentation to adhere to grammar and mechanics rules, as well

as adhere to Visa’s writing standards

Collaborate with authors and editors on writing and reviewing

documentation

Analyze business requirements, conceptual approaches, and

technical designs to define and document the technical changes for clients and

internal staff

Collaborate with Systems architects, Product, software engineers, project managers, and

customer support staff to ensure technical requirements, implementation and

testing requirements are fully developed and documented

Ensure that all technical changes are documented fully and

accurately

Collaborate with the Network Processing Communications team to

produce high quality documents

Write Business Release documentation articles in XML using a

customized XML-based structured authoring tool

Research latest technologies to help improve documentation

processes for the Network Processing Communication team

Support the team in automating innovation initiatives

Support the team in analyzing and automating manual processes

Write User’s Guide and train staff on the use and maintenance of

the automation initiatives

Assume responsibilities of other assigned projects

Job Requirements:

Qualifications

Junior-level students seeking an internship for summer 2018

Pursuing a degree in technical writing, or related field

Skilled at writing and editing technical documents

Strong skills in HTML and CSS

Other coding skills are a plus

Ability to take on challenges and address problems head-on

Strong ability to collaborate

Highly driven and resourceful

Ability to work in a fast-paced and dynamic environment

Except in exceptional circumstances, undergraduate candidates

who will require

sponsorship for employment visa status now or in the future will not be

considered for this position

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Intern - Technical Writing(5394) Visa - Foster City, CA, United States

   

Location: Foster City, CA

Company Profile:
Visa connects consumers, merchants and financial institutions around the world with products and services that make payments more convenient and more secure.