Instructional DesignerApple Inc. - Cupertino, CA
Changing the world is all in a days work at Apple. If you love innovation, heres your chance to make a career of it. Youll work hard. But the job comes with more than a few perks.
Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could accomplish.
The Client & Collaboration Services team ensures Apples employees are productive, efficient and secure. As a member of the IS&T Training team youll work with various parts of Apples business to design, develop, and deliver high-quality, in-person and virtual training content to internal Apple employees. Everyone at Apple depends on our teams communications skills, obsession over the customer experience, and attention to detail.
Minimum 5 years in a professional environment with much of the past 3 years in an instructional design and/or corporate training capacity
Strong presentation and facilitation skills, and ability to engage distance learners and explain technical concepts in clear, non-technical language
Extensive experience in video production, including but not limited to scripting, storyboarding, screen recording, voiceover, motion graphics, and editing
Experience with screen-casting applications on the Mac, for example ScreenFlow and iSubtitle
Expertise with current versions of macOS and iOS
Advanced expertise in iWork, iLife, iCloud, iMovie, and Final Cut Pro
Advanced expertise with Adobe Captivate
Strong time management and social skills, able to deliver multiple projects of varying lengths, while meeting quality standards and deadlines
Deeply strong collaboration ethic and customer support focus
Experience with Learning Management Systems and Learning Content Management Systems, specifically Saba LMS
Experience with graphic design and UX is a plus
We are looking for an expert Instructional Designer and Trainer to design, develop and deliver ILT, VILT, and Web-based training content for our internal audience.
You possess a strong customer success ethic, exceptional facilitation skills, display creativity and agility, handle ambiguity with ease, and understand the core strengths that make Apples products easy to use.
Actively participate in a global team of technical authorities and instructors that craft and deliver content for Apples internal audience, including New Employee Training
Understand the entire lifecycle of training, from analyzing training needs to building content to delivery
Use online platforms and tools to collaborate and communicate effectively with team members based out of our local and global offices
Demonstrate flexibility in the face of shifting priorities in a dynamic environment
Create training materials designed for in-person and distance-learning, including web-based content
Demonstrate a strong and inviting presentation/facilitation presence, with the ability to listen and quickly adjust content to meet the needs of a diverse audience
Troubleshoot technical issues on the fly and seek out challenges through creatively developing both new solutions and improvements to existing systems
Deliver thoughtfully designed work, which improves ease of use across a variety of audiences while remaining true to Apples history of clean, aesthetically pleasing interfaces and materials
Bachelors in Instructional Design, Video Production, Educational Technology or related field, or equivalent work experience
Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
10 days 14 hours ago
applyInstructional Designer Apple Inc. - Cupertino, CA, United States
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
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