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Vantiv, LLC.

Instructional Designer

Vantiv, LLC. - Cincinnati, OH

The Company

Vantiv is making payments smarter, faster and easier for all our partners, as well as the consumers they serve. From the largest retailers in the U.S. to the coffee shop down the street, we are leading the transformation in payments through chip-enabled cards, mobile wallets, eCommerce, and payment solutions for businesses of all sizes. We are the fastest growing payments company in the U.S., first in PIN Debit transactions and the second largest merchant acquirer. Visit for more.

The Opportunity

Vantiv's continued growth relies on our ability to maintain an informed team with all of the answers at the ready. We also have to be vigilant in providing clear, concise training for our customers just learning about the products and service they come to Vantiv for. Equipped with a training team who can translate highly technical information into easily-understood instruction, we can be sure of Vantiv's continued growth.

The Instructional Designer is an effective communicator who can parlay highly technical and specialized knowledge into easily digestible bits of information for people of all levels--everyone from fellow team members to customers and clients. Whether it's listening to the training needs of our customers or leveraging internal trends to anticipate those needs, he/she will play a vital role in maintaining excellent relationships with our clients.

Rewarding Impact. Fulfilling Careers.

Making an impact isn't something reserved for people in corner offices. At Vantiv, it comes from people in every corner of the office. People with ambition, optimism and courage. We provide growth and opportunity and give employees flexibility in how they get the job done. You might not expect that from a big payments company, but we're smart enough to know how to hire the best and when to step aside and let them lead. Our goal is that you never stop learning and you never cease to amaze--especially yourself. If this fits your career goal, we can't wait to welcome you on board.

The Day-to-Day


Conducts technical training courses for customers and/or employees in the use of complex situations for multiple products.

Interacts with customer and functional organizations to develop specifications for course content.

Prepares lesson plans from engineering documentation, field service requirements or software documentation.

Works with engineering, technical support and manufacturing to ensure that course material reflects current product features.

Instructs participants in both classroom lectures and laboratory sessions.

Follows up to determine applicability of course material and need for continued learning.

Equipped with a deepening knowledge of the company, tools and processes, he/she is able to communicate successfully through a training environment.

Builds productive internal and external working relationships to understand evolving needs and improve training materials.

Learns, adjusts, facilitates and creates new training materials.

Preferred Qualifications:

Bachelor's Degree preferred

Two (2) years' experience with adult learning, instructional design, professional development, curriculum development, or performance improvement

Proficient with SharePoint

Experience creating learning to be used via distance learning/virtual training format

Agile and flexible to contribute to multiple project types simultaneously

Knowledge of web casts, interactive videoconferencing, and virtual classroom environment deliver over the internet/intranet

Knowledge of Instructional Design concepts and fundamentals

Experience working in learning development tools, such as Articulate Studio or Storyline

Experience creating learning to be used in an asynchronous format through a Learning Management System (LMS)

Proficient in Microsoft Office Suite

Capable of working independently and with a team

All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their leader, subject to reasonable accommodation.

Job Requirements

38 days 16 hours ago

Vantiv, LLC.


Instructional Designer Vantiv, LLC. - Cincinnati, OH, United States


Location: Cincinnati, OH

Company Profile:
For 40 years, our team of committed professionals has made us one of the most trusted and respected organizations in the payment processing industry, as well as the nation's largest PIN debit acquirer*. We’ve driven many of the changes that prompted the shift from cash to electronic payments, and that innovative spirit continues to be our strength. We’re innovators, thought leaders, boundary pushers. Vantiv is changing the face of payments.