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AT&T Inc.

Installation Technician

AT&T Inc. - Devils Lake, ND

Installation Technician


Devils Lake

North Dakota

As a DIRECTV Technician -

Installation, you will be responsible for providing our customers excellent

service through installing, troubleshooting, and upgrading satellite TV


Essential Duties andResponsibilities include:

Preparing for installations byreviewing installation orders, gathering equipment, supplies and tools andcoordinating schedules with customers.

Planning installations byevaluating location, locating access and laying-out equipment and wiringplan.

Establishing satellite TVsystems by installing equipment, running and pulling cable, programmingand calibrating equipment while adhering to codes, regulations andstandards.

Verifying satellite TV systemsfor correct functionality and optimal performance by testing equipment andconnections and identifying and correcting any issues.

Maintaining accurate recordsthrough documenting installations, services and repairs.

Maintaining and improvingservice and rapport with customers through listening to their descriptionsof problems, answering questions and resolving issues through diagnosing,troubleshooting, repairing, replacing and/or upgrading components.

Referring to schematics,manuals and manufacturer's instructions as needed.

Maintaining a safe workenvironment by following safe practices and adhering to safety policies.

Ensuring adequate supply levelsby inventorying stock, placing and verifying orders.

Updating and improving jobknowledge by participating in educational opportunities and readingtechnical publications.

Enhancing the organization'sreputation through personal accountability for accomplishing new anddifferent requests and always striving to add value.

Other duties as assigned.

Must possess a valid driver'slicense in the primary state of residence

Must be able to speak clearly,concisely, and to communicate effectively in a courteous and professionalmanner

Solid written communicationskills required

Must be able to work full time,up to and including six days a week; which may include nights, weekends,and holidays, as required

Must meet company hiringcriteria for pre-employment screening, including drug test, criminalbackground check, fitness for duty, and MVR check

Must be able to obtain allnecessary certifications, including SBCA, Service, SW iM, and Ka/Ku, asrequired

Working knowledge of MicrosoftOffice and inventory software systems preferred

SBCA and/or other industrycertifications preferred

Six months experience intelecommunications, electrical, construction, or related field preferred

Working knowledge of handheldelectronics, including smart phones, iPads, etc., preferred

Must be able to lift upto 75 pounds andclimb ladders up to 40 feet in length

Must be able to work in tightspaces, including attics and crawl spaces

Must be able to work outside inextreme weather conditions, including precipitation and temperaturevariations

Must be able to stand forextended periods of time

An essential duty of theposition of Technician is to install satellite dishes with the use of aladder on customers ‘homes. The ladders used by DIRECTV have been rated bythe American National Standards Institute (ANSI) to hold a maximum totalweight (including tool belt and equipment)of 375 lbs. To allow for theweight of equipment an individual's weight cannot exceed 275 lbs.

*To perform this job successfully,

an individual must be able to perform each essential duty satisfactorily. The

qualifications and requirements listed are representative of the knowledge,

skill, and/or ability required. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

10 days 10 hours ago

AT&T Inc.


Installation Technician AT&T Inc. - Devils Lake, ND, United States


Location: Devils Lake, ND

Company Profile:
AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses. For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.