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Henry Schein, Inc.

Inside Territory Manager

Henry Schein, Inc. - Carlsbad, CA

Inside Territory Manager','R105401','!*!Come Join our Team!  

Henry Schein Orthodontics, is a leading U.S. manufacturer of orthodontic products for the domestic and international orthodontic markets. Henry Schein Orthodontics provides a vast array of innovative products, services, and educational courses to help build successful practices. In the USA, our products are marketed to orthodontic practitioners through a strong direct sales force, and internationally, our products are sold in more than 85 countries through 160 distributors. We are dedicated to provide the orthodontic profession with high quality, innovative products backed by attentive customer service and educational support. At Henry Schein Orthodontics everyone is part of the team, with the same goal; to improve patient care and continue to “Advance the Future of Orthodontics” for generations to come.


Sells and builds relationships with customers via telephone, placing outbound sales calls and receiving inbound sales orders.  Responsible for:

Increasing market share of Ortho Organizers products to new and existing customers within an assigned territory.

Meeting or exceeding all sales forecast objectives.

Meeting or exceeding all Key Performance Indicators (“KPIs”) and Company Quality objectives established for this position.

Performs the below duties in a quality driven way that insures excellent customer service and quality products.



Make contact with all customers and/or prospects in your assigned sales territory by telephone, identifying customer needs and sharing Ortho Organizers value proposition (email and fax may be used to support phone efforts, as long as done so within policy guidelines), including:

Secure and place orders in CRM software, using sales order building techniques such as up-selling, cross-selling and suggesting add-ons with each order.

Place a minimum of 30 outbound calls per day to solicit sales.

Follow up on all sales leads within your assigned territory.

Plan and document all calls in the CRM software, ensuring superior customer service through team awareness of customer needs and status of accounts.

Develop a strong, interactive and supportive relationship with other members of the Sales and Customer Service Team and Sales Management.

Offering suggestions and ideas for process improvement, helping to effect positive change.

Communicate and provide feedback to management regarding client needs, new technologies, clinical trials, and other market activities. Provide monthly reports as directed by Sales Management. Keeps updated on all company product knowledge and competitor products. Orders catalogs from competition and reads Trade Journals.


Takes inbound order queue calls from customers, following all guidelines in customer service category, ensuring customer needs are met.


Reviews computer reports and calls doctors that are down in specific product categories and adds any new doctors shown on reports - not shown in files. Reviews credit returns in territory each month to understand why doctor returned product.  Try if possible to persuade doctor to re-order. If there is no reason on the return, call account and find out why.  Pre-package all literature to be mailed the following day.


Meet training requirements as directed: including proficiency with professional selling skills, product knowledge, competitive product knowledge and territory management and time management.


Support the region and national initiatives as set forth by sales management team




Participation in special projects, including Tradeshow attendance and participation (when requested), and performance of other duties, as required.

The travel requirement for this position is at least 15%.


In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.

Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

Perform the following duties in a professional way, supporting Ortho Organizers’ Quality Policy. Must understand, follow and comply with regulatory requirements as applicable to various processes.  An understanding of FDA Quality System Regulations (21 CFR 820) and ISO Standards (ISO 13485) is required.','!*! QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's degree (B.A. or B.S.) from four-year College or University.

Position open to recent graduates as well as professionals with 1 to 2 years of previous sales, telesales/customer service experience in a goal oriented, quota/commission based environment or 1-2 years’ clinical orthodontic experience with a desire to achieve sales success.



Specialized Knowledge and Skills:


PC literate - ability to use a computer with various software’s.

Excellent communications, interpersonal and telephone skills. 

Ability to perform quality sales presentations to customers via telephone and demonstrate consistent sales closing abilities

Intermediate to advanced computer skills, including ability to type 40 wpm

Strong and effective time management skills

2nd language a plus

Henry Schein(NASDAQ: HSIC),, a Fortune 500® company selling in over 200 Countries and a member of the NASDAQ 100® Index, is the largest provider of health care products and services to office-based practitioners . Henry Schein believes in “doing well by doing good.” For the 14th consecutive year, Henry Schein was included in Fortune’s list of the World’s Most Admired Companies, ranking #1 in our industry for corporate social responsibility, global competitiveness, quality of management, quality of products and services, and use of corporate assets. We were again named to Ethisphere's list of the World's Most Ethical Companies. Our Henry Schein Cares activities extended access to care by advancing wellness, building health care capacity, and enhancing disaster relief efforts around the world. Our flagship programs continued to lead the way during 2013: Give Kids A Smile; Healthy Lifestyles, Healthy Communities; Back to School; Think Pink, Practice Pink; Holiday Cheer for Children; were all visible and effective ways that we demonstrated our commitment to global corporate social responsibility and the values that make Henry Schein a very special company.

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status','USA-CA-Carlsbad','Inside Territory Manager

11 days

Henry Schein, Inc.


Inside Territory Manager Henry Schein, Inc. - Carlsbad, CA, United States


Location: Carlsbad, CA

Company Profile:
Henry Schein, Inc., a FORTUNE 500® company and a member of the NASDAQ 100® Index, is the world's largest provider of health care products and services to office-based dental, animal health and medical practitioners. The Company is a FORTUNE World's Most Admired Company, and ranks first on the FORTUNE list in the Wholesalers: Health Care industry. Henry Schein is also on Ethisphere's list of the World's Most Ethical Companies