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Arrow Electronics, Inc.

Inside Sales

Arrow Electronics, Inc. - Hauppauge, NY

May 01, 2018

Position:Inside Sales Job Description: Principal Accountabilities: Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders and troubleshooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information. Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for back-end Quality processes: corrective actions, Field Quality Reports. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions. As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases. Job Complexity: Professional: Has no discretion to vary from established procedures Has no related work experience or has work experience but requires formal training in theories/concepts in own function Works under general supervision Entry-level professional role Support: (Associate): Has advanced specialized skills or is multi-skilled through job-related training and considerable on-the-job experience Works independently; receives minimal guidance Acts as an informal resource for colleagues Identifies and resolves key issues and patterns from partial/conflicting data Takes a broad perspective to problems and spots new, less obvious solutions A senior level support role Experience / Education: Typically requires a 4 year degree and 12 years of experience or a 2 year degree and equivalent related experience Location:Hauppauge Time Type:Full time SDL2017

19 days 8 hours ago

Arrow Electronics, Inc.


Inside Sales Arrow Electronics, Inc. - Hauppauge, NY, United States


Location: Hauppauge, NY

Company Profile:
Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions, with 2012 sales of $20.4 billion. Arrow serves as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of more than 470 locations in 55 countries.