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CenterPoint Energy

Inside Sales Consultant - Military veterans preferred

CenterPoint Energy - Houston, TX

Summary:Conducts all activities necessary to assistthe C&I Energy Sales & Transportation Services organization in (i)maintaining and growing margin associated with the commercial and industrialcustomer group; (ii) maximizing end-use customer and shipper/third-partymarketer/agent loyalty and satisfaction; (iii) leveraging available internalmarketing expertise and industry intelligence to encourage load-building andcustomer expansion, where applicable; (iv) actively promoting CERC CIP, Transportation Services and othersales initiatives, where applicable; and (v) ensuring full adherence to allCompany policies, procedures and code of conduct requirements. EssentialDuties/Responsibilities: \u00b7 Prospectand build an Energy Sales and CIP pipeline via outbound calling, emailcommunication and other direct sales methods. This includes, but is not limited to, all customers in the \u201cC\u201d and \u201cD\u201dvalue based profiling categories in all six gas states, leads provided by theBusiness Customer Hotline/Customer Service, etc.\u00b7 Usingresults of the aforementioned prospecting process and working with the EnergySales Managers, complete an ongoing analysis of customer service needs andrequirements to insure the highest level of customer service is provided by CNPto its C&I customers. \u00b7 Maintaina database of current key account contacts for all value based profilingcustomer groupings in all categories. This includes, but is not limited to, contact name, role, businessaddress, email address, office telephone, cell phone number and any otherinformation considered to be pertinent by the Key Account Managers.\u00b7 Obtainongoing updates to curtailment contact information on all interruptiblecustomers and supply such updates to the appropriate Transportation ServicesAdministration Analyst. This includes,but is not limited to, the annual letter campaign used to verify curtailmentcontacts.\u00b7 Uselead generation tools like the New Market Development electronic folders toprint new construction applications for CIP lead purposes and thetransportation eligibility list for sales lead purposes. These tools are intended to complimentoutbound calling, email communication and other direct sales efforts toincrease production of margin growth opportunities.\u00b7 Qualifyall sales and CIP leads and drive leads through the sales process independentlywhere possible including, but not limited to, encouraging \u201cC\u201d and \u201cD\u201d customersto obtain installation quotes from contractors directly for CIP purposes or byencouraging \u201cC\u201d and \u201cD\u201d customers to move to transportation where beneficial tothe customer. Follow up with each \u201cC\u201dand \u201cD\u201d customer as required to determine the results of the customer\u2019scontractor appointments or the customer\u2019s consideration of the transportationprogram.\u00b7 Appropriatelyallocate leads that cannot be followed up independently to the Key AccountManagers for follow-up and closure of the lead. Provide pertinent information tothe Key Account Manager as requested to close the lead. This includes, but is not limited to, requestsfrom Key Account Managers related to consumption data, expansion/load buildingopportunities, CIP opportunities, transportation services opportunities, etc. Then, follow-up with each Key Account Managerto determine the results of their discussions with the customers as required toclose the loop.\u00b7 Meetall daily, weekly and monthly phone and email communication goals in accordancewith the Sales Plan as developed by the Energy Sales Managers and the Director ofC&I Energy Sales and Transportation Services.\u00b7 Consistentlylog and record each and every outreach made in CRM. Produce regular activity reports as requestedby the Energy Sales Managers and the Director of C&I Energy Sales andTransportation Services.\u00b7 Handlethe resolution of billing, measurement and other customer/marketer issues inall six states.\u00b7 Supports development of new business processes and improvements ofcurrent business processes within the C&I Energy Sales & TransportationServices group and the Energy Solutions organization.\u00b7 Other duties as required.Education:Requires a bachelor\u2019s degree, or acombination of education and experience that provides equivalent knowledge where2 years of applicable experience equals one year of applicable education. Experience:Inside Sales Consultant I \u2013 at least 1 years of experience ingas distribution operations, supply, volume administration/scheduling, marketing,finance, rates/regulatory and customer service or related experience and atleast 2 years of experience in sales or related utility experience.Inside Sales Consultant II \u2013 at least 2 years of experience ingas distribution operations, supply, volume administration/scheduling, marketing,finance, rates/regulatory and customer service or related experience and atleast 4 years of experience in commercial and industrial sales or relatedsales experience.Inside Sales Consultant III \u2013 at least 3 years of experience ingas distribution operations, supply, volume administration/scheduling, marketing,finance, rates/regulatory and customer service or related experience and atleast 6 years of experience in commercial and industrial sales or relatedsales experience. Additional Knowledge, Skills andAbilities (KSAs):\u00b7 Ableto demonstrate and apply strong analytical ability, excellent organizationalskills and strong self-motivation.\u00b7 Ableto motivate self to accomplish projects and achieve goals with minimalsupervision, including self-directed learning.\u00b7 Ableto maintain high level of productivity while working off-site with minimalsupervision.\u00b7 Ableto demonstrate and apply effective oral and written communication skills,strong interpersonal skills and listening ability to communicate clearly,effectively and persuasively with clients, peers, vendors, co-workers and alllevels of management. \u00b7 Ableto recognize and handle confidential information in a discreet manner.\u00b7 Ableto find common ground quickly and identify solutions for the good of all; seenas a team player and cooperative; represents his/her own interests while fairto other groups.\u00b7 Ableto solve difficult problems with effective solutions; make effective decisions,identify underlying or hidden problems and patterns and apply creativity andinnovative thinking.\u00b7 Ableto prioritize and manage multiple projects, activities and deadlineseffectively.\u00b7 Ableto cultivate relationships and work effectively in a team environment.\u00b7 Ableto work effectively in an environment that requires collaboration withindividuals across functional boundaries to achieve goals and improve businesssuccess.\u00b7 Ableto anticipate new situations and/or changing demands and respond proactively toenhance the division\u2019s/business unit\u2019s financial performance.\u00b7 Ableto use initiative, good judgement and tact to accomplish assigned tasks.\u00b7 Ableto use personal computer software proficiently, including spreadsheets,database, word processing and presentation software.\u00b7 Ableto use mainframe computer software proficiently, including SAP ESD and FINmodules. Physical Requirements: \u00b7 Ableto exert less than ten pounds of force frequently and greater than ten poundsof force occasionally to lift, carry, push, pull or otherwise move objects.\u00b7 Ableto demonstrate possesses the manual dexterity required to operate a personalcomputer.\u00b7 Ableto view a computer terminal/screen, sit, stand or walk for long periods oftime.\u00b7 Ableto perform work in an office environment.\u00b7 Ableto travel out of town, occasionally overnight, for meetings, audits,conferences, etc.\u00b7 Ableto work overtime as required to meet established deadlines and timelines.\u00b7 Mustpossess the ability to operate a copy machine, fax machine, calculator,telephone and other miscellaneous office equipment.This contractor and subcontractor shall abide by the requirements of 41 CFR \u00a7\u00a7 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

9 days 5 hours ago

CenterPoint Energy


Inside Sales Consultant - Military veterans preferred CenterPoint Energy - Houston, TX, United States


Location: Houston, TX

Company Profile:
Welcome to CenterPoint Energy. We're a company with more than 5 million metered customers and a long history of service. CenterPoint Energy is composed of an electric transmission and distribution utility serving the Houston metropolitan area, local natural gas distribution businesses in six states, a competitive natural gas sales and service business serving customers in the eastern half of the U.S., interstate pipeline operations with two natural gas pipelines in the mid-continent region, and a field services business with natural gas gathering operations, also in the mid-continent region. We're an established company with substantial assets that are managed by experienced people.