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Ameriprise Financial, Inc.

Inside Home Claims Representative

Ameriprise Financial, Inc. - Minneapolis, MN

About Ameriprise Auto & Home Insurance

Ameriprise Auto & Home Insurance is a division of Ameriprise Financial, a FORTUNE 500® company. Through exclusive partnerships with organizations such as Costco, we are able to offer their clients our personal insurance products. We offer customers across the nation high-quality, cost-effective auto, home and umbrella insurance products.

At Ameriprise Auto & Home Insurance, you will work in a culture that is dedicated to driving results with a strong focus on our handle with care culture. Regardless of department or location, we all share in a commitment to our clients, each other, the communities in which we live and work, company goals, and delivering on our mission statement. We invest in our employees with growth and development opportunities via Ameriprise University, competitive pay, and a generous benefits package. Benefits are effective the first day of employment for full-time employees.

Job Description

This role will be responsible for the review, analysis and adjustment of small to mid-sized property loss claims. The claims will be handled within a delegated settlement authority limit and will ensure compliance with state and internal requirements. The position will handle these claims by completing a detailed investigation assessing coverage, gather all necessary documentation, negotiate all aspects of the claim, prepare detailed estimates using the designated estimating software, and deliver potential settlements as warranted. Assist with catastrophe losses as needed.


Review, investigate, analyze and adjust small to mid-sized property claims.

Key claim handling elements will include coverage assessment, investigation, documentation, estimate preparation, and claim file conclusion.

You will be required to negotiate with insureds, claimants, public adjusters, attorneys and other professionals.

Additionally, you will be required to assess the loss and establish appropriate reserves for these files. This would include both day to day claim files as well as catastrophe claim files.

Overall claim file and desk management that will include gathering documentation, written/verbal interactions, estimate preparation, preparation of statements, etc.

File documentation can include photos, estimates, statements, police reports, and other items that will be pertinent to the completion of the claim file.

When tasked, you will work to identify process improvements, handling techniques, and workflows that will assist in improve property claims handling methods.

Required Qualifications

0 to 1 years of claim adjusting experience.

Exceptional interpersonal skills due to nature of relationship with client.

Excellent negotiation and organizational skills.

Excellent verbal and written communication skills.

Ability to work having a high degree of accuracy; strong attention to detail.

Preferred Qualifications

Bachelor’s degree.

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Inside Home Claims Representative Ameriprise Financial, Inc. - Minneapolis, MN, United States


Location: Minneapolis, MN

Company Profile:
Ameriprise Financial is a global financial leader. Integrity has been a core value since we were founded by John Tappan in 1894. It's how, through panics, recessions, the Great Depression and the recent Great Recession, we've grown into a global financial leader. We've never taken a bailout. Never lost our focus on our clients. That's who we are. During trying economic times our strength, integrity, our breadth of services and personal relationships have made us America’s leader in financial planning.