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First Data Corporation

Industrial Engineer

First Data Corporation - Omaha, NE

Description First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world's largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.First Data's Operations and Call Center functions are focused on providing the outstanding client service, support and experiences that are critical to our ongoing success. Our Operations owner-associates are responsible for the stability of our global network infrastructure by helping our financial institution clients with various aspects of transaction processing, including statement management, card production and ticket-issue resolution. Our Call Center owner-associates are often the first point of contact for our business clients, and they play an important role in driving client satisfaction. They are responsible for answering questions and resolving problems on a wide range of issues, including account activation inquiries, potential fraudulent activity and our full range of products and services.Job ResponsibilitiesAnalyzes operations for bottlenecks, non-value-added tasks, and process\/productivity improvements. Performs work method analysis and design, utilizing traditional Industrial Engineering tools such as time studies and workflow analysis. Determine internal departmental needs for improvement and partner with appropriate managers to implement solutions.Scope of JobMust have the ability to communicate vertically up and down the management chain.AutonomySelf motivated and independently directed. Interfaces with all levels of management. Job RequirementsBachelors Degree in Industrial Engineering or related field from an accredited college of Engineering. 1 to 3 years Industrial Engineering experience. Knowledge of Industrial Engineering functions related to productivity improvement, equipment capacity analysis, incentive programs, staffing requirements, and facility layout.CompetenciesBusiness Case JustificationProject ManagementProcess ManagementMeasurement of EffectivenessQuality ManagementWorkflow AnalysisBusiness Process ModelingStatistic Analysis & MeasureFirst Data is an Affirmative Action Equal Opportunity Employer(Minorities\/Females\/Vets\/Disabled\/LGBT) 

8 days 12 hours ago

First Data Corporation


Industrial Engineer First Data Corporation - Omaha, NE, United States


Location: Omaha, NE

Company Profile:
At First Data, we look for every opportunity to help customers leverage more value from each transaction—developing new solutions to make them simpler, faster, safer and more rewarding. We’ve entered the age of Universal Commerce, where the lines between in-store, eCommerce and mobile commerce are blurring. First Data is focused on delivering the integrated buying experience today’s consumers demand—anywhere, any time and on any device.