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Wyndham Hotels & Resorts, LLC

Income Auditor

Wyndham Hotels & Resorts, LLC - Dallas, TX

There's no one else like us. Wyndham Hotel Group is the world's largest and most diverse hotel business, with a global portfolio of more than 8,100 hotels and over 705,700 rooms in 79 countries. We're a hospitality powerhouse, with iconic brands united by the richest and simplest rewards program in the business, Wyndham Rewards. Offering members a simple-to-use, generous points earning structure along with a flat, free night redemption rate - the first of its kind for a major rewards program, Wyndham Rewards® offers members the chance to earn and redeem points for hundreds of rewards options around the world every day.

Conveniently situated in the heart of the North Dallas Park Central Business District-and only minutes from Restaurant Row-the Wyndham Dallas Suites-Park Central is the ideal location for business travelers, shoppers, vacationers, and families. We pride ourselves on pampering you with amenities that calm the body and soothe the soul. Take a dip in our sparkling indoor-outdoor pool, enjoy a relaxing soak in our therapeutic whirlpool and stay fit in our fully equipped fitness center. Plan to spend the day exploring the area's world-renowned museums, art galleries, and retail shops. You'll appreciate countless roads to comfort, convenience, and productivity-it's your haven when staying in Dallas.

Job Description

Wyndham Hotel Group is searching for an Income Auditor

to work at our beautiful Wyndham Dallas Park Central property in Dallas, TX

. This position overseas the daily audit procedure necessary to verify the accuracy and balance the financial operations of the Wyndham Dallas Suites. Additional responsibilities include preparation of various reports, assisting in general ledger and month end closing activities.

This is part - time position, schedule is flexible.

Responsibilities will include but not be limited to:

Supervises the accuracy verification of Front Office, Food & Beverage and other revenue center activities.

Oversees the daily balancing of cash, direct bill, credit card and other revenue related accounts

Maintains accurate up to date reference documentation regarding all standard rates, group and special rates, packages and promotions offered by the Wyndham Dallas Suites.

Monitors the daily auditing of banquet checks, event orders, cover counts and guarantees to ensure accuracy and completeness of information and billing

Supervises review of group room block-pick-up/attrition figures and verification of accuracy and completeness of room charges and complimentary rooms provided.

Oversees review of adjustments, paid outs and miscellaneous charges to ensure appropriateness and conformity to established procedure, initiates correction where necessary, reports deviations to management.

Ensures submittal of all allowance vouchers to appropriate management for review and approval.

Performs adjustments of Daily Activities report to reflect rebates and miscellaneous charges

Monitors rate variance investigation and reporting activities

Supervises/assists in the preparation and distribution of daily activities reports

Assists in the investigation/correction of errors/discrepancies discovered in audit process

Reconcile all third party transactions and house account charges

Reconcile and balance taxes daily.

Assists in the General Ledger reconciliation

Completes reconciliation and submission of credit cards to merchant vendor

Assists in the end of month closing activities and reconciliation of clearing accounts

Ensures adherence to all departmental guidelines, policies and procedures.

Reviews/maintains daily payroll report/records

Attend required hotel meetings to: keep abreast of in-house activities/promotions and events; maintain communications with other departments throughout the hotel

Approves Group package breakdown/verifies Opera postings are accurate

Other duties as assigned


Education & Experience:

2 year of related experience or an equivalent combination of education and experience in a hotel or related field preferred.

Excellent computer skills including Excel and Word

Knowledge of Opera and Oracle

Income Audit experience

Physical requirements:

Long hours sometimes required.

Light work - Exerting up to 10 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing nametags.

Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs

Perform other duties as requested by management.

Wyndham Hotel Group is proud to be an Equal Opportunity Employer (Minorities/Female/Disability/Veterans)


28 days 7 hours ago

Wyndham Hotels & Resorts, LLC


Income Auditor Wyndham Hotels & Resorts, LLC - Dallas, TX, United States


Location: Dallas, TX

Company Profile:
Many of our locations offer Safemark guest room safes with limited warranty. In the event of forced entry to the safe, Safemark's limited warranty provides you with recourse up to $5,000. For this security, recourse, privacy and convenience, an optional safe warranty fee (plus applicable taxes) is automatically posted to each guest folio at participating properties. If you do not use the safe, you may have the fee deducted from your bill by request to the front desk staff at checkout.