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KeyCorporation - Idaho Falls, ID

Job Description



: Mortgage Sales Manager

Grade/Benefit Designator: 83

Job Code: 107886






Reporting to the KeyBank Mortgage (


) National Sales Manager, the


Sales Manager is accountable for managing and coordinating all prime mortgage origination sales and service activities, expense management, growth and retention of the sales force within one of the 9 regions within the Community Bank franchise. This position supports the strategic direction of the region while ensuring the region plans are aligned with the business strategy. The


Sales Manager is accountable for the delievery of exceptional sales results, the execution of a disciplined sales culture, and the coaching and development of a high performing sales team. This position partners with other lines of business leaders primarily the retail partners to increase the mortgage and other retail banking opportunities. Will be responsible for managing client referral and cross sell processes ensuring all new customers are introduced to a local Key Bank Branch. This individual ensures sales/originator systems and work flows are efficiently controlled and will partner effectively with the third party fulfillment partner in properly managing the loan process from point of registration to closing. Develops and coaches a team of Loan Officers (could include all channels: Retail field,


& Private Banking) to ensure they have a thorough knowledge and understanding of the bank origination process in order to meet or exceed financial objectives/ profitability.




The role of the


Sales Manager is to staff, build, coach, develop, lead and motivate a team that is capable of analysiing clients needs while efficiently stepping the client through the loan origination process. The


Sales Manager is responsible for knowing and ensuring the loan officers are familiar with all Federal Regulations and bank policies/procedures. The


Sales Manager is to keep informed of trends and developments in the real estate market and mortgage industry. In addition, the


Sales Manager is to develop and maintain in-depth knowledge of products and services as well as knowledge of competitors and competitive products.

Sales Leadership & Business Delievery

Drive an aggressive sales culture in the region by ensuring accountability for results through execution of the sales and sales management process and effective coaching practices which include coaching to superior quality customer service and sharing best practices.

Develop loan officers through observational coaching, joint sales calls and using the coaching model and develoing/utilizing individual professional growth plans.

Responsible for the staffing of loan officers within the markets within the region including recruiting/identifying talent and interviewing and selecting and training new loan officers with involvement from the National Sales Manager.

1. Annual Goal Setting and Individual Sales Action Planning: Provide LOs with a Goal Setting/Sales Action Planning Toolkit for use in completing their individual Sales Action Plans which should include activities not addressed in the LO Playbook. Conduct one on one meetings to review and finalize each LO s individual annual production goals and Sales Action Plan This document, along with the LO Playbook and Performance Scorecard will be used to regularly measure activ

KeyCorp is an Equal Opportunity and Affirmative Action Employer Min/Fem/Vet/Disabled

Employer’s Job# 27830BR

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Veterans' Priority

23 days 18 hours ago



Important Notice KeyCorporation - Idaho Falls, ID, United States


Location: Idaho Falls, ID

Company Profile:
It's the most important thing we do. Our nationally recognized industry experts with KeyBanc Capital Markets Inc. and dedicated financial professionals at KeyBank are focused on your business, every day. We demonstrate our value through our broad financial platform and our commitment to